-
November 2023 by francisco fernandez
Five. Stars is just not enough. Daniel and Genesis were my Thursday night miracle. Not only did they have the part I needed , Daniel took the time to teach me how to maintenance and properly use a violin so I can share that knowledge with my daughter that starts violin class the very next day. I’m truly touched that companies like this have such great people working for them. Thank you guys you have a customer for life.
-
September 2023 by Heloisa Falcao
This store is not trustable. We rented a violin for my daughter and they delivered a viola., until now, 4 days after they didn’t fix their mistake. And don’t sem to care about it. Last time!!!
-
August 2023 by Luisa S.
We ordered a violin for my daughter and they said they would deliver it on Thursday but instead they delivered a viola and then her teacher called the store and they promised to switch it out for a violin the next day and they didn't come the next day and then they PROMISED on Monday they would certainly be there but they didn't and still to this day(Tuesday) they still didn't deliver it.
-
August 2023 by Edgardo R.
Very good i bought a violin for my school instrument period and is the best instrument that I've ever had
-
July 2023 by Kim R.
Always professional and always helpful with any of my questions. This "Band Room" does a great job in informing helping all its clients. Would definitely recommend.
-
April 2023 by Loukik Thakre
If you are looking for a rental, purchase, or repair musical instrument then this would be a great location. All types of instruments are available for rent and purchase. You can rent for the short and long term too. The place is well-organized and neat. The cooperative and friendly staff is always ready for quality service. Fast follow-up over the call, and email. All instruments are very well maintained. Restroom facility available and big space parking.
-
October 2022 by Juan Carlos
They stop charging my card for unknown reason and reported it to the credit bureau. Veritas is very shady I fully regret getting an instrument from this place .
-
August 2022 by Judith Pastula
My daughter's high school suggested this place as they don't have enough instruments to supply to the kids. To keep it short, staff was super helpful and friendly, they were able to answer all questions and had what we needed and prices were reasonable... highly recommend this for rentals or purchases if needed...they even do repairs and replacements.
-
June 2022 by Ace
You guys are awesome!! I’m doing the rent to own program and I’m extremely satisfied! The staff is always so sweet to me whenever I come in and always explain any repairs or any questions I ask. The repair tech fixes things super quick and when I was dissatisfied with my instrument they swapped it out for another one no questions asked.
-
December 2021 by Catherine Shade
BAND ROOM is the company that my kids school suggests their students rent their instruments through. It appears that most people are pleased with their service. I am NOT one of them! The "MEET YOUR TEACHER" evening I signed a contract for my kids instrument rentals. I paid cash that evening and submitted my account information for a recurring bill for a duration of six months. The instruments were to be delivered that following Monday. We have yet to receive anything and I'm getting charged monthly for a service we have yet to receive.I have tried multiple times to reach someone in this company. I will never use them again and will inform anyone I know of my experience. MUSIC & ARTS is ABSOLUTELY ? % the company to go through. At least they actually provide the service they advertise for.
-
November 2021 by MC Casion
My overall experience was flawless. From placing the online order, to customer service and on time delivery. Everything was beyond my expectations. Thank you Band room. Keep up the great work!!!
-
November 2021 by Dr. Nicole Marsh
Always good customer service in-store and over the phone. They make sure our order is delivered to our school, even last minute orders.
-
November 2021 by Lisa Kendall
Band Room did not send me the instrument we signed up for. They did not contact me to tell me that the instrument was being changed without my consent or knowledge.
-
November 2021 by Michelle Brown
I absolutely love the Band Room! They have gone what I would consider over and beyond to assist me. The staff is friendly and highly customer service oriented. At first contact I did not feel like a customer I felt like family. Thank you guys so much for going over and beyond to assist me.
-
November 2021 by Brian Madrinan
Seminole Highschool Marching band was here in Orlando at BOA this weekend when 2 of our trombones and one of our flutes were damaged following our show. Soell was able to fix our instruments better than new!! Thank goodness for Bandroom Orlando for being at this location to help our musicians carry on and make music. They were so happy to have their instruments fixed in working order. Highly recommend!