Bank of America (Lobby Service Only) is recognized for its exceptional customer service and friendly staff. Reviews highlight a proactive approach to cleanliness and adherence to CDC guidelines, ensuring a safe environment for clients. Customers appreciate the attentiveness and professionalism of the employees. One staff member, Gemma, receives particular praise for her friendly demeanor, proficiency with technology, and willingness to assist with various requests. Another employee, Denise Peralta, along with her manager, is commended for their quick and effective resolution of a transfer issue, helping a customer meet tight deadlines. Overall, the bank is described as a welcoming place where clients feel valued and supported, making it a favorite choice for many.
Great experience with Olga-small business banking rep. She is very knowledgeable, helpful and easy to understand and talk too. Thank you for everything.
January 2025
In my opinion, the best bank for attention, cleanliness, everything in general is this one near my house. I have 2 but I prefer to visit this one because it has everything a person needs.
December 2024
I went there a Saturday morning, just after Black Friday and they were very attentive and nice, helped me with my request, and waved me with a smile. Very friendly and helpful people.
