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September 2022 by Kevin Luu
Went to deposit money at ATM and the ATM took the money and didn’t record the correct amount….. had to sit at atm and call them to dispute this. Worst location I’ve ever been to
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September 2022 by Ahmed Aboelyazed
Again and again worst Branch I have ever been. Always excuses about shortage of staffWhile all staff are either talking to each other or eating lunch. No matter how big is your business with the bank you will wait in the line for an hour just to withdraw some cash or have anything done. That’s been happening for over a year .
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June 2022 by Top 40 Lyrics (Top Music and Lyrics)
Came to this store and and signed in to close my account, they told me a 30 minutes wait and now I have been an hour so I went to check my status and they told me that the lady forgot to add me to the waiting list! Worst customer service ever!!!
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February 2022 by Rina Nuessle
Horrible experience. Went to this location after finding out another branch was closed. We were trying to deposit cash into a family member savings account due to them having a financial need it of state. This company plain out refused to accept cash got personal cash and told me to drive to another location to purchase a money order and come back to deposit. Are you serious??? We were not trying to withdrawal money we were trying to deposit cash for a family member for an emergency.
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August 2021 by Beneda Maldonado
the ATM turns off and keeps your money and card and then you can call to claim another card but since the money is not registered they keep it. They don't give you your money back, they just give you a new card.
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July 2021 by Wes
Only one ATM In the drive thru?? Wow.ATM prints out blank reciepts so now there is no proof I paid my BOA bill.
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February 2020 by brody
One of the absolute worst branches I have ever been to. With a line out the door and only one teller the manager stood idly by speaking and joking with other associates. Made a transaction and asked for a receipt in which they declined and told me they do not issue receipts. If I was running this company I would investigate this office. Absolutely terrible save your time and go 12 minutes up the street to the next branch.
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December 2019 by Cristina Cruz
No enough employees
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December 2019 by Ian Quintero
Was just at this location and I may have to find a new one... Absolutely horrendous customer service from the lady who's the current manager at this location. I talked to her nicely and she was extremely rude and dismissive. They had only one teller working which is neither here nor there, but it's still no reason to be disrespectful to customers. If you bank with BoFA, avoid this location!
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November 2019 by Michael Gabriel
Fast services, such nice customer service and cashiers, warm welcoming, easy access to all what you need from any bank, thanks to all.
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October 2019 by Angela Z.
I really don't like giving poor reviews but this is the closest Bank of America to me and every time I come here there's always an issue with their atm machines the drive through never works. Please get this sorted this really makes me want to close my accounts and go else where
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August 2019 by Dot Connector
I've visited this BofA branch regarding business for about half a dozen years. Not only because it's close proximity to my house but because the exceptional staff here. As one unit, they're understanding, kind and informative in their resolve. But a special shoutout to Gerry & Rodaisis who are personable-helpful hosts who direct the flow of financial clients as they walk through the door and unto their correct department. Above all, those two make guests feel considered. A feeling that comes along far and few in between; Likewise, with employees of such caliber. Thanks again.
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April 2019 by playmass
Went there today and was greeted by four employees standing around podium as I entered. I then stood in line for 7 minutes as one teller worked and the four others stood at the podium chatting. Not cool!!
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March 2019 by francisco de la rosa
I'm being nice with one star at this location but it need big improvement updated machines that can u give differ amount withdrawals options
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July 2018 by Vanessa Calderon
Maybe clean the trash can in the drive thru ATM area. Its been overruled for 3 weeks already