-
December 2023 by CARLOS ESKENAZI
I've been coming to this bank for the past 6 years or so. Never had an issue, on the contrary, everyone at that bank has always been nice and helpful. I use this bank for business purposes and based on the quality of service I ended opening personal accounts for my kids.Today however, was a very weird day. Mr. Joe at the teller seemed to be having more than a bad day. During my time as a consumer I haven't met anyone with such a nasty attitude like he showed today.I understand that one bad experience should not erase all the other good/great ones we have had before. However, today, I'm not looking forward to do any business with this bank based on how Joe showed a level of disrespect that I haven't seen in a long time as a consumer.Anna, Armando, Indra, Hector and many others have been awesome and great during many years, it is sad that they would allow someone like Joe in their team.
-
December 2023 by Sang Tran
Chanel and Terry were very hopefully. Had a good experience.
-
September 2023 by Muneeb Mahmood
Wife and I visit this location frequently. Everyone to our experiences has been very friendly and helpful at this location. If you need anything done, Terry is the man!
-
May 2023 by Nazar X
Excellent and exceptional service from Mr. Rafael E. Fernandez, i'll go back only to him, he was nice, professional and just great. As a citizen of Ukraine this was the first time in any bank in the US and He explained everything very clearly was very helpful and patient with all of my questions, i opened checking account with no problems and he helped me to put money on it and explained how to use my app to send and receive money etc!Great guy! Give him a raise!Anyone needs help go straight to him!
-
April 2022 by Maria Ch Moreno
Excellent service from all staff. I would like to recommended Terry Lofrese and Aristoteles Marin, both of them give me counseling how to improve my credit the two times that I went to bank and they share with me all the knowledge that I need to make the best choice .
-
April 2022 by Amjad Abdelrahman
I was there today around 2pm today 4/4/2022There was a teller her attitude is the most unprofessional thing I’ve ever seen. I come here for 2 years and never been treated like this before. I believe her name is santo or sonta not sure but I advice you not to deal with her. Also for this bank management you need to train your employees better than this. If this continue to happen I’ll file a claim with the headquarters on this location.
-
March 2022 by Samir Latif
5 stars just for opening on Saturday. It helps a lot. Long wait...no problem. People have to think about others and not only themselves.
-
January 2022 by Francis Martinez
Unlike some people in the reviews complaining about the service here due to being short staffed because in case everyone forgot, we are still in a pandemic! The tellers here were super sweet & patient despite being mistreated. I’m giving this branch 5 stars just for trying to assist these people.
-
January 2022 by Verafay fay
Very bad customer service, whole lobby ppl but only two cashier n very slow
-
October 2021 by Solomane Q
Carlos Vega a worker at this location I had great service from this worker he was very mindful explains everything in simple details making clients feel secure about what there doing he’s a great worker I recommend this bank and his service
-
April 2021 by Fabio René Valdivia Antezana
Very clean and staff very helpful at all times! BofA really is a great bank ?
-
January 2021 by GZ Construction
I’m think is nicely to the banker people in the windows talking to the costumers but they have a long conversation with some clients maybe because they know, but they had to keep in mind is more clients behind and the wait is long about thisSo please have your conversation with your clients or friends in other moments and respect the time wait for all.
-
October 2020 by Jay Martinez
WORST CUSTOMER SERVICIE FROM THE BUSINESS LADY FROM DIFFERENT COUNTRY, EVERYBODY HERE ARE SUPER RUDE .DO NOT WASTE YOUR TIME IN THIS HORRIBLE BANK.
-
September 2020 by Debbie Haggard
would give a minus 1 star if I could. Worst bank ever, never know what to expect when you go there.
-
August 2020 by Pola Naguib
WORST BANKONLY ONE TELLER that is still training.Averages 30 minutes with a customer.Had to wait in a line outside the bank for 40 minutes in the heat and another line inside the bank for 50 minutes.On the plus side: Security guard passed out cold water for people waiting outside.
