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March 2024 by Jovanny Fernandez
Kara, Jenny, and Atila are always welcoming when I come in. They are efficient with a smile and positive attitude everytime. They make banking a pleasure and I look forward to seeing them every time I come in.
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Very bad experience at the lobby with the lady at front her name is atica … bad attitude with bad looks not a good expression for customers. Next time have a difrent attitude with customers and don’t laugh on my face..
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July 2023 by Jeyakumar Durai
Had a pleasant support experience today by the agent Sonila. She rightly understood my request and processed it quick. Appreciate it !!!
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March 2023 by N D
Called and asked if they had a notary available and was told yes and to come in. Came in and a rude employee greeted me and asked if I had an appointment. I said no and that I needed one document notarized TODAY. Was told to come back Monday since I didn’t have an appointment for a 5 minute service. The employee seemed to enjoy the fact that he wasn’t going to help me. I then asked to close my account and was told it would take 35 minutes to speak with someone for that as he further enjoyed my frustration . If he only knew the deposits I will be taking out. Been with BOA for 22 years and taking my business to Chase Private Client Services who gladly notarized my form, provided excellent customer service and was happy to get my business. This branch is a joke ?
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February 2023 by Eric
Had a great experience with Catalina at this branch! She was very professional and helped me resolve all the issues I was having with my personal and small business banking. Would recommend!
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February 2023 by Rene Cardona
This bank is a joke 30 minutes to verify a check while employes thank about there personal business what a waste of time
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January 2023 by ST
Bank Closed closed closed. ATM Temporary out of service. This is not the first time with these issues. This bank it’s a joke. Not reliable. Probably it needs some changes in management. Bank opens too too too late at 10:00 am. We need the service early in the morning.
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December 2022 by Drones Way Up
I needed to do some personal banking that was beyond the normal. Marvier Mursulli was very helpful in accommodating.
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September 2022 by eddie zheng
I advise everyone, if you can, it is better not to choose this bank, the service is terrible, your problems and your needs will never be solved.
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April 2022 by Megan Gosch
I left and went to Mid Florida Credit Union. Not only does bank of America charge $15 month for teller fees (even though the last time you even spoke with a teller was 15 years ago when you opened your account) but you can't deposit cash into someone else account unless you have an account with them. Like if I had an account with boa, then I would just use the online transfer service. And if there's a problem with my account, I'm calling costumer service, not driving 25 minutes out to talk to someone. This bank is so ridiculous.
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March 2022 by Lighting Sales Memphis
This place is awful. They are not helpful and unresponsive to their customer's needs. Big banks are the worst!
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January 2022 by Nambo
Been banking with BoA since 2004. In the last year it seems that half the time I come here it's either closed because of some very recent changes to operating hours, or it's extremely understaffed. I came in today and was told they did not have the staff to accept cash deposits, and did not know when they would be able to (the amount being deposited exceeds what the ATM allows). Good luck trying to get anyone on the phone by calling the location.
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September 2021 by Nelson Duarte
Not a reliable service. Providing a decent and professional customer service is not their priority. Be prepared for a 2 hours waiting time.
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September 2021 by Christian Vazquez
DO NOT BANK HERE! They closed my account with no reason! It should be call WORST BANK OF AMERICA.
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August 2021 by Alex M.
Do not open business account with them will cause trouble to your business. Worst experience ever from everybody at that branch. Specially the manager.
