Baxter Windows and Doors LLC is highly praised for its excellent service and quality products. Customers appreciate the friendly and knowledgeable staff, including sales representatives and office support, who provide clear information and keep clients updated throughout the process. Many reviews highlight the professionalism and efficiency of the installation team, with workers like Alex, Leo, Frank, and Chris being recognized for their courteous, skilled, and thorough work. The company is committed to cleaning up after installations and ensuring a smooth experience, even when faced with challenging projects such as large arched or second-story windows. Customers also value Baxter’s honesty and transparency, especially when providing detailed quotes and explanations. In one case, the company demonstrated exceptional customer service by quickly correcting a manufacturer mistake with a window insert, showing their dedication to customer satisfaction. The installation process often results in noticeable improvements, such as better temperature control and reduced energy costs. While a few issues with cracked glass and frames arose, Baxter responded promptly to resolve them, working with manufacturers to replace damaged parts. Overall, customers highly recommend Baxter Windows and Doors for their quality work, professionalism, and responsive service, making them a trusted choice for window replacements.
AMAZING SERVICE. I called the office and spoke to Isabel and got quality customer support. They gave were able to give me a sales representative the very next day amazing team by the way. Never had such beautiful windows!!
February 2024
Just had new windows installed in a new home for me, the 3rd home using Baxter for myself and family, and again am very happy with the product and service! Alex and his crew were wonderful, respectable and worked long hours. They are a great team and deserve high kudos! Thank you Baxter and Alex crew!
January 2024
I had windows and doors replaced during COVID. Needless to say manufacturing quality was down. I had the seal in a window and a blind in an exterior door fail. Nathan and his team at Baxter were great about replacing both. Isabel ensured the replacements were to our satisfaction. We recommend Baxter to anyone replacing... read full comment
