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January 2025 by Donna Cohen
The room was great, a great location. The grounds are all beautifully manicured. The people who work there are very polite. Kudos to Diego at the front desk. We loved our stay. January 2025
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January 2025 by M Dashing
Nothing spectacular about this location wasn't the AMERICAN resort I was hoping for lots of nothing at this location don't stay hear. Not safe especially at night better off staying at the extended stayđ”âđ«
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January 2025 by Pamela Heidelberg
It was our first visit to this particular Westgate property. It was perfect for a winter vacation. I appreciate the text updates of the activities available and the location is absolutely perfect!! We're close to everything. I will stay here again.
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January 2025 by Makenzie Heidelberg
We normally stay at W.G Town Center but we enjoyed our stay! Itâs in the perfect location! The area isnât as busy and itâs really close to Discovery Cove, SeaWorld, Universal and the outlets.
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January 2025 by Abbas Yahyaei
Nice and clean area. friendly staff . everything so good
Rooms: Nice and clean
Nearby activities: Yes near everything
Safety: Safe
Walkability: Good place for a walk
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January 2025 by Ty Crawford
Nearby activities: Close to most everything
Safety: Guard onduty until 12 a.m
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December 2024 by Bobby Floyd
It was great at first,after they moved me to a different room with out dated appliances, the shower had broken tiles showing the actual pipes was disturbing. Washer dryer didn't work for a whole week before it got fixed. Amenities like wifi was horrible, couldn't do work from home. Racoons everywhere especially at night. The elevator was so far, especially me being disabled.
Rooms: Very basic.
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December 2024 by Tara Baldwin
Stayed here back in October. The dog in the unit above us barked from 7 am until 11 pm every day. Front desk said there was nothing they could do about it. They sent security to knock on the door but of course the people werenât there. We requested the fire pit to be lit and it couldnât be because the maintenance person didnât have the tool to light it. They refused to light the big one for us because itâs only for âactivitiesâ. I have requested a manager to call me 4 times and no one has called. If you want to actually get some sleep without a dog waking you up every morning, or relax in the hot tub without listening to a dog bark for hours donât stay here.
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December 2024 by Antonio Lima
Great staff, very good location and facilities. Definitely a place to visit again.
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December 2024 by Friedi K
We will book here again. Everything was very clean and tidy, the staff was very helpful and friendly. The bed was comfortable, we had 2 bathrooms and 2 bedrooms. Dryer and washing machine were also available. The pool area was the best for the children, they had a lot of fun. It was a great stay here.
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December 2024 by Gilda Gonzalez
Not a good area immediately saw people hanging out drinking in front of the lobby, got horrible service wasn't even able to check in. Had my kids outside cold and hungry for almost an hr after a long road trip so decided to go somewhere else.
Safety: Not a Safe place.
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December 2024 by Nancy Castellon
Great, very quiet place. Customer service was fantastic. We play mini golf, volleyball, and the pools were amazing very kids friendly.
Nearby activities: Seaworld, outlets malls and restaurants less than 10 minutes away.
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December 2024 by Diana Mazorra
Room was very smelly, although it was a non smoke room the smell of cigarettes and humidity was uncomfortable.
Worst part was coming back late night the day after check in to find a cockroach in the bed. The bathrooms didn't feel clean either.
I wont consider staying again.
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December 2024 by Sherri Villani-Santiago
From booking the reservation to checking out, everything was great. Friendly, attentive, and efficient staff. The suite was clean and updated. Everything we would need and more was in the suite. Beautiful grounds and amenities.
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December 2024 by Monica Junquera
Excellent hotel, so modern that it surprises and the location in front of the caseya center is the best!!!