-
February 2022 by XxElitePS3xX
This has to be the absolute worst establishment in the banking Industry, call center employees lie about being supervisors, I have so much more please avoid banking with truist at all cost
-
February 2021 by Dawn Tull
It just takes one conversation wh
-
March 2020 by Laurie B
Evelyn the teller is rude and unhelpful. She gave me a hard time about looking up my account number so I could make a deposit. And from them on she was short with me, slapping my id on the desk and mocking me saying I was sooooo kind.Maybe not who you want representing you.
-
March 2020 by Laurie Bowers
Evelyn the teller is rude and unhelpful. She gave me a hard time about looking up my account number so I could make a deposit. And from them on she was short with me, slapping my id on the desk and mocking me saying I was sooooo kind.
-
August 2019 by Alberto Rivera
The head teller Evelyn was very rude and condescending I've been in the branch multiple times and she has treated other clients the same way my experiences have been bad experiences this branch is the closest to my home I hope not all Bb&t are Tun this way.
-
February 2018 by Vanilla Gorilla
Customer service is horrible. Locked my account multiple times on weekends where I can't access my money or even pay bills till the following business day.
-
October 2017 by Ashley Hallenbeck
I don't have an account open with BB&T, but they have great rates on car loans. Went to this bank to get all the details and apply, and had a fantastic experience. I was a little nervous to visit this branch due to some reviews, but those are from like 2+ years ago. Whatever rude employees were there before seem to be gone! Really enjoyed the bankers I worked with.
-
September 2014 by Urnack One
came to this branch on south orange and Michigan and had the worse banking experience I ever had. after the indian lady teller took 30 minutes to verify a perfectly legitimate and negotiable BB&T check I was trying to cash, and after interrogating on the phone the person that issued the check, the indian lady returned to the window with a nasty attitude and she flat out refused to cash the check with no reason given. she just shoved my ID and the perfectly good check back and refused to do her job! what a nasty ill tempered indian racist! how can such a reputable company such as BB&T tolerate such low life tellers disrespecting their customers? doesn't bode well for future clients nor the public in general! one nasty indian lady at BB&T!
-
June 2014 by Jeff Williams
I make deposits at the this location a lot, very friendly and fast.
-
March 2013 by Michelle M.
I was here for an Alumni Event with Florida Institute of Technology....don't know much about BB&T.
-
December 2011 by A Google User
Wish I could give less than one star to the Lake Underhill branch. They are the least friendly in the entire company. The tellers and people that work there, are generally looking like they don't want too be there. If I wanted that kind of attitude I would bank at BOA.
