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December 2023 by Nikki Monroe
The service is always slow. As an experienced teller, as I know these tellers are as well since I’ve seen them around for years, there should be better service.
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May 2023 by Charles McNeice
Terrible service and a mean attitude from the tellers. Don’t go here, there’s lots of other branches.
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April 2023 by Satterfield Satterfield
Gréât Bank, friendly customer service
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September 2022 by Gigi’s Dud
The bank is always close or atm down horrible services
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August 2022 by Fabiola Piper
This building is sincerely nasty. Bathroom was gross. Worse looking bank. I wanted to walk out the minute I walked in. Humberto was nice tho and ready to help but ended up opening an account at a different bank instead.
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May 2022 by Tracey Richard
Horrible customer service. You will wait at least 10 minutes before anyone even greet you, then another 15 to 25 before being served. I was in line the teller said she will be rifht with me instead she walked out with her lunch in her hands.I have came here early in the morning the afternoon and evenings and its still the same sloppy service
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March 2022 by Maurice Holloway
One banker and one teller. Waited hour plus for very rude help.
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January 2022 by Aliah Prather
Absolutely horrid customer service. Simply abysmal.
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November 2021 by Lalini Mangar
Branch manager fixed my issue by taking the time to help me. The teller was rude, abrupt, and judgmental. I waited 45 mins to get help from someone. Meanwhile she is the only one staffed today!
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October 2021 by King
Horrible branch how is angela even a employee here the way she treats customers is completely unacceptable .. the way she treats customers she is a walking lawsuit just waiting to happen that will diminish the image of the Bb&t company
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June 2021 by ray ray
Horrible branch how is angela even a employee here the way she treats customers is completely unacceptable .. the way she treats customers she is a walking lawsuit just waiting to happen that will diminish the image of the Bb&t company
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February 2021 by Jonathan Davis
Angela is very rude I was considering opening account with this bank but the way she handle me I wouldn’t dare have my hard earned money going here I wanted to open a small business account and she made me feel very uncomfortable like I was a criminal. I also need documents Notarized and which she tells me she can’t notarized because she didn’t understand the paper work which I called my lawyer in had her on the phone to explain it to her and Angela stated she didn’t care what my lawyer had to say she still don’t understand and walked off which she wasn’t trying to understand I didn’t think you have to understand my busses to get a paper notarized because I left there in went right to Wells Fargo in they notarized it with out a problem I think she was just been a little nosey worst experience ever.
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February 2021 by Shylita Laird
i have had a terrible experience with Angela for awhile now in I’m so over her nonchalant attitude in she is suppose to be some type of manger. Her customer service is horrible she has a very nasty attitude in because of her I will no longer bank with this bank. They really need to do something with her because clearly she doesn’t need to be working with customers at all.
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February 2021 by Jeremiah Laird
Worst experience every even when ask to speak with a manger she had a I don’t care attitude also over talks me when I’m trying to ask her even wakes away from the window saying sorry I can’t further help you
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February 2020 by Dixon Munro
This is the worst bank I’ve EVER experienced in my entire life. BB&T treated me like a criminal for opening a small business banking account with all my provided legal documentation. You disgust me. As my business develops, I will make it my mission to inform other business owners of your dealings and to stay far away from your bank as any business. Period. This is the most disgustingly unprofessional bank I’ve ever experienced in my life. It will be the last.All the negative reviews are correct. Stay far away.
