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August 2024 by M M.
Shout out to JULIE for helping with color correction and a shag! Life saver + can't thank you enough ~
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April 2024 by Jade Renee
I grew out my eyebrows from a previous bad brow wax. I have very thick and “wide” brows and Nilka got me right the very first service. She keeps them thick and shapes them very nicely… I get a brow wax and tint and I’m in LOVE every time!! Definitely recommend ❤️❤️
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April 2024 by Luis Bautista
nilka is an amazing person, i went in for a brow wax however, nilka did recommend a brow tint but i was a little scared of the tint idea but nilka did a great job on convincing me and making me feel safe and secured about the service and iam sooo HAPPY she did because the tint idea was amazing and i loved it and i cant wait to go back for my next appointment. i recommend nilka to anyone with doubts or afraid to make a choice she definitely knows what shes doing and such a great persona!
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April 2024 by Surina Samaroo
I had an incredible experience here! This was my first brow tint and can’t stress how great my brows look. Nilka was my arch expert and she is unbelievably talented. Great to work with, pays attention to detail, and very professional. I look forward to becoming a regular with her. Highly recommend scheduling an appointment when she’s here.
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March 2024 by Kels D.
Got my haircut with Dominique in the salon and it was a wonderful experience! She was so friendly did exactly what I was looking for and checked with me along the way to make sure I was happy with length and style! I will definitely return to see her when it's time for another cut!
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February 2024 by Cynthia doubleday
Nilka was amazing!She tinted and cleaned up my eyebrows. They look so good!She is very professional and nice!I'm looking forward to next time!Thanks!?
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February 2024 by Kara
First time getting my brows laminated and was absolutely the best experience I’ve had in a salon. Nilka Brows was my stylist and she was absolutely amazing, super nice and very knowledgeable and helpful throughout the process. Very happy with the results and definitely will be coming back! Thank you!!
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January 2024 by Sarah N.
Ulta is my favorite make up store. If you want eyebrows on fleek see Leah. She is the best!
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December 2023 by Melissa M.
The staff is not helpful, judgemental and you need to dress the part apparently. I had to do a return I had the online order number and they gave me 10.00 for the 48.00 item. I tried telling them that is not what I paid for and they argued with me. You need to apparently dress the part for any kind of help at this place.
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December 2023 by Janet L.
We can always find the lip plumpers and perfumes we love here. Staff is friendly and helpful. They really know what they have stocked, where it is and are happy to help with ideas. Just about anything you need or want is here. Great sales too. They care about the customers.
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December 2023 by Michele M.
I stopped in tonight for Geno with an online order. I was so pleasantly surprised, I was greeted as soon as I walked in the door. When I explain the problem I was having with my computer and placing my neighbor Kayla immediately took me to her register and helped me with the whole order and getting the free shipping! I continue shopping for a few other gifts and Leanne was so helpful to find me the best sale items and to recommend the perfect gift items for my family. I recently had a death in my family and did not feel like doing any Christmas shopping tonight but these ladies put a smile on my face and showed me so much kindness it was the Christmas spirit for sure
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October 2023 by Clarissa Jawaid
Emily waxed my eyebrows and I’m happy with it!! She’s very detailed and made sure to understand how I like them and would not remove more than I expected and even had me check in the mirror as she got to a point of no return to be safe haha thank you!!
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July 2023 by Charlene B.
1. Customer service is horrendous! 2. When I opened the concealer I bought, it was a used one. 3. When I went to return it, the employees gave me a hard time about it. Do not recommend this store. I will continue to go to Ulta at The Loop where they always make you feel welcomed!
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May 2023 by Sereen A.
Today I went to buy couple of products from Ulta First of all let me start by saying that I love my Ulta and the fact that it is in my neighborhood makes it so convenient, but the staff is horrible no body ask if you need help. I want to purchase Lancôme serum I asked one of the employees and she said sorry but we don't sell Lancôme products I told the lady mam yes there is a whole section for Lancôme her excuse was sorry I didn't know. That's is absolutely ridiculous that the employees don't even know what products the store has. As I am checking out as usual they ask for my email and I said no need to provided it and that I am not interested in the rewards program the cashier her name is SAMANTHA didn't like that as she bagged my stuff again asked for my email and said "if I want to return a product I will not be allowed to return unless I sign up with my email address " first of all i didn't mention any return Second of all yes I can return if I have my receipt I don't have to be signed up under my email to be able to return. I go to my car and I red on the back of my receipt which is clear enough that I can return with receipt. I go back to the store to let her know she insisted on the fact that ULTA will not except any return unless I provide the store with my email. That is very unprofessional and unethical to lie to customers and use scary tactics just to have them get their emails. It is the principle don't lie to customes I contacted the headquarter office and complained about the worker Samantha. She needs to learn a lesson on who to respect and listen to customers. Don't underestimate the intelligence of the consumer. Stop giving customers the face if they don't want to provide their emails. be respectful Keep the smile on your face and do your job.
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April 2023 by Laura G.
This location has lots of parking available and it's easy to get in from Sandlake Road. The staff is attentive and the store is organized. I stopped by to purchase a few of my favorite hair care products and was excited by their large inventory. I was able to get what I wanted with extras. It was also bonus time on the products that I chose so I was especially pleased to receive a couple of freebies.
