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March 2024 by Amber Norell
Decent selection of food and friendly, helpful employees. We go here because of convenience but our top preference is Costco.
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February 2024 by Kevin Acosta
is the better shop at the united state of america
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January 2024 by Raul Garcia
Great place for all your needs
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December 2023 by Cheryl White
I like the store and the prices, but the Customer Service counter is terrible. Always SO SLOW. Get more help!
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December 2023 by Valerie Soto
Today, I placed an order at BJ's for pickup. When I arrived to collect it, the app indicated no pending orders. I had to get out of the car in the rain to pick up my order. Upon entering, a very friendly employee assisted me with my order, but I would have preferred to pick it up in the curbside area. I appreciate BJ's for its coupons, as they are easy to use, and they offer a wide variety of items at excellent prices.
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October 2023 by Megan Schmidt
This location is the worst I have ever been to. I often do pick up and if I don’t want to wait almost 20 minutes for my items, I have to be there first thing in the morning.This last pick up experience I had was terrible! I waited about 15 minutes and when the tenant came out with my stuff, he serviced two other vehicles that came after me. Then, he arrives to my car and said sorry and explained he just got back from break and noticed all pick up spots were full.Meanwhile, part of my order included eggs and I didn’t want them baking in the sun.Every employee I have interacted with has always been super nice. However, management needs to get a hang of scheduling and step up their drive-up game.Unfortunately, I went there on the weekend one time and the line was around the store and barely moving as if there was a hurricane!It looked like no one showed up to work that day. It appears ample staffing seems to be the issue.There’s also no gas station at this location…Vent session over!
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September 2023 by travis tanner
do you have 3 hrs to check out? there was a line to back of store for check out. then a line for security to get out of store.
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August 2023 by Florida Vacationeers
Got my husband and I a year long membership for around $60 and have been saving money ever since. I have 3 teenage boys and buying their favorites in bulk has been a great thing for our budget. Now they don't have everything we love but I can usually find most stuff. I really wish they would cary bulk Krave cereal. Store is well organized and clean. Staff is friendly. There is a learning curve to checking out and there are no plastic bags to put your groceries in but actually most bulk items wouldn't fit into a bag anyways. It's worth making the extra stop at Bjs before your usual store to get more for your money. Also Their bulk bakery items are delicious. Especially the chocolate chunk cookies.
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July 2023 by robert fink
Auto department leaves a lot to be desired. They can't keep help because the demand too much out of them. I ordered new tires online because they were too busy to order them in the store. Couldn't get an appointment to install them for 2 weeks when the web site said they would be available in 2 days. Come installation day they only had 3 tires. Never bothered to call. When they installed them they broke off a valve stem and then they tried to say the warning light for low air was do to my monitoring system that worked when I brought it in. Told them to prove there was air in all 4 tires and they refused. Told me I would have to come back when they were not busy. Complained to management and I'm told I have to wait 3 days for an answer. In the mean time I can't drive the vehicle.
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July 2023 by Mike Toner
Two(2) days in a row trying to get an estimate on tires. The 1st time they could only fill propane, no one to help with tires. The 2nd day the guy was busy in the bay and could not break away unless you had an appointment.
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July 2023 by A Stark
Convenient big box store if you buy things in bulk. No real cashier's however, so you have to get used to self checkout
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July 2023 by Sophie N.
New crew in the tire center. Perhaps a little more training on customer service, time management, work load management and knowledge of the service you offer. Do better BJ's, don't set your people up to fail. Made an appointment for a tire repair. Left the tire on Monday evening for a Tuesday appointment at 12:45pm. Returned on Tuesday at 12:45pm, was told they're 2 hours behind. Ok, did my shopping and went to Lowe's and came back over two hours later to be told that I don't have paperwork (that was NEVER mentioned before on my prior 2 visits) AND that I missed my appointment time.After speaking to the asst manager they were able to fit me in. However at this point I felt I had to sit there to make sure it got done. Waited for an additional 30 minutes with my groceries in my car for my tire. What a disappointment. Will not be purchasing tires from here again.
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June 2023 by Loren De Diego
I only give this review for the Dunkin inside. The blonde girl that works at this Dunkin at bj’s on lake Underhill I guess just doesn’t want to work. She wasn’t very nice and had an attitude Which doesn’t match the bj’s atmosphere
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May 2023 by Yigit Orer REALTOR
There is no customer service at that location, I go there almost everyday and deli and meat department very good helpful the rest of the employees rude , not helpful and they look unhappy and the worst department on that store is CUSTOMER SERVICE DESK there is no customer service why do they have desk? They just need a machine to print membership cards...
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May 2023 by Rosa M Cruz
Wonderful place to go shopping. Clean and very well organized. I go here every month.
