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October 2023 by Megan Schmidt
This is actually a mister car wash now and I love this location! I am an unlimited car wash member and appreciate how quick the drive through is and appreciate how good the vacuums are. Highly recommended!
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September 2023 by Anthony Razzano
They don't remove the bugs off your grill your bumper your front fenders your hood nothing
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September 2023 by Ivan Rodriguez
The Old carwash (Top Dog used to have wet towels to clean the spots that the washer machine doesn't clean. This new Mister doesn't have it
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August 2023 by K C.
I've been trying to get out of my membership as the top of my car has been damaged due to their service. They do not answer their phone and do not return calls. I had my credit card company dispute the charges and block future transaction, they're now charging me under a different provider name to mask the charges.
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August 2023 by Miriam Villamar
Machines are working perfectly as well as the vacuums. The price is worthy.
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July 2023 by Kevin D.
I am compelled to leave this scathing review to express my utter disappointment and frustration with the appalling decline in service and the shocking changes in business practices at Top Dog Express Avalon Park which is now Mister Car Wash.It is clear that the company is cutting corners at the expense of customer satisfaction after it was sold to Mister Car Wash.To add insult to injury, the removal of scrub buckets for pre washing your vehicle and providing towels to wipe your vehicle down after the car wash. It is evident that profit takes precedence over providing a competent and complete service.Furthermore, the decision to cancel the family pricing plan is a blatant money-grab, completely disregarding the needs and loyalty of long-standing customers.This exploitative move reeks of short-sightedness and demonstrates a complete lack of respect for their clientele.Top Dog Express Avalon Park which is now Mister Car Wash must critically reflect on their deteriorating practices, honor commitments, and swiftly rectify their appalling level of service.I caution potential customers to look elsewhere for a company that values integrity and customer satisfaction.
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July 2023 by Danny B.
Last week, after returning from our vacation in another state, we took our car to Top Dog on Orlando Curry Ford to wash off the road dirt and bugs. We purchased the Top Dog selection.After the wash, we examined our car. There were still many bugs on the windshield and front of the car. There was a dirt ring around all four wheel wells, somehow untouched by the wash equipment. We pulled back around to the kiosk and asked the attendant for a rewash. He told us that, normally, this is not something they do. He said if we wanted rewashes we should purchase a monthly membership. But, as if the car still being dirty after the wash was our fault, he said he would allow us a second wash this one time. We have used this Top Dog since it opened. Since that time, the service at this location has steadily declined: the mat cleaners rarely worked and were then removed; spray bottles were removed; the pre-wash bug cleaning station was removed; they no longer provide towels - the pre-wash attendants rarely prep the front of the car to remove bugs. I think it's time for us to use another carwash, Top Dog. You began so well, but the slide downhill in service has been steady. Note: I tried to contact Top Dog customer service by email but their system will not accept my emails.
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June 2023 by O O.
Been trying to reach customer service for many many days, and all I get is a voicemail to leave a message. I have left many messages, and no one has returned my calls This is not a company people should do business with as it is not customer oriented .
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April 2023 by C P
I’m very happy with this car wash. Super friendly customer service. I joined as a member to get unlimited car washes and then free vacuuming! Super!
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April 2023 by Griselle Torres
Great place to go and clean your car but the blower at the end they need to improve it I have an SUV and she always come out wet both of our old great place
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April 2023 by Diana Marie de la Torre
Love that we can go get our cars washed and do our own vacuuming when necessary.
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April 2023 by Mykol S.
Sneaky dog. I do not have a membership but when I want to get a wash I go here. they are ok, sneaky tho. when you go pay for 1 wash the cheapest one appears at the bottom of the screen and is smaller size windows than the other more "expensive" washes, so basically they bring your attention to the big ones and you can easily miss the 10$ wash, why not make all the same size
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March 2023 by Rick Pittenger
My first time here. Enjoyed the ease of operation and the free vacuuming and air compressor!
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February 2023 by Kelsey B.
Do not sign up for a membership. An employee lied to me about cost to get me to sign up for the membership, I tried to cancel after finding out the real cost. I went into the office and talked an employee who helped me "cancel". It's been about a year since them and I noticed a charge from them this month... they never canceled my membership. I've moved since so I can't go in person to actually cancel my membership and no one answers the phone.
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December 2022 by JJ
When you pay $15 for a clean car it should come out clean. So sad.