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December 2023 by Lauren P
I went to Buckle at Mall of Millenia today and was helped by a lovely lady named Kailey. I cannot say enough good things about her! I walked in there totally defeated after trying on numerous jeans elsewhere that did not meet my expectations at all. As soon as I got there Kailey cheerfully greeted me and helped me find exactly what I was looking for and kept coming to check on me in the fitting room also. That level of customer service is almost non existent now and she actually cared about me finding a pair of pants that made me happy! They didn’t have one pair in my color that I absolutely loved so she ordered them for me and got them shipped to my house. Kailey - you’re a rockstar - thanks for helping me today! You deserve a raise!
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October 2023 by Rudders666
Great selection of Tees. Helpful, attentive staff ?
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October 2023 by Alena Reynolds
I went to this store a little while ago. I immediately got a bad feeling about the guy who greeted me and my daughter. I really wanted to get some jeans for a concert I was going to and I figured it wouldn't take long, I would be in and out. I was going in for Rock Revival jeans specifically. He turned to my daughter and asked her if she was getting anything as well. she said no. he suggested for her to try on some flair jeans since she's so tall. (she's 11. and 5'3) he said to her you're so tall "gimmie them legs". I was in shock, I wasn't sure I heard him correctly. My daughter confirmed. I dropped everything and got my daughter out of there immediately. Its really disheartening to know this company has someone like that working at such a popular location. I DO NOT recommend. I wonder who else he's made uncomfortable.
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October 2023 by Dereck Bramlitt
Skye Raquel and Jose are so awesome. Had a great time at the store these ladies got me looking good to go out. Skye was the real MVP and deserves a promotion
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August 2023 by summer silas
it’s funny how everyone posting a bad review had staff who were “overbearing” and “wouldn’t leave the customer alone while they were shopping” because my mom and i had the exact opposite experience yesterday. when we walked in, around 6:00, there were 3 staff members crowding 2 mannequins on the table only focusing on dressing them, we were not greeted or helped in any manor and assumed they were customers messing around. my mom usually loves this store, though definitely overpriced, and she was excited to go in as we are from out of town, so i went in with her. as someone who has worked in retail for the last 5 years, i know the importance of customer service and how it can completely change a customer’s shopping experience. i never expected to be writing a bad review, as i’m in my early 20s and didn’t want to sound like a karen, but this is crazy, please do better.
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June 2023 by Antoinette Gross
Allison assisted me and she provided over and beyond expectation of customer service! I was looking for a specific shoe, she saved me from driving over 3 hours and had them shipped to me. The were delivered next day! Thank you for your efforts they did not you noticed!!!!!!
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June 2023 by A b
I received AMAZING customer service at this Buckle location from Jasmine :) I am tall and it is a pain finding jeans that fit. Jasmine went above and beyond for me. This is the only place I will buy my jeans now :)Just wanted to update my review to say that this is still the best Buckle location ever. Everyone is so kind and helpful I love the energy in here. I recently needed to exchange some jeans and Matt was so patient and helpful. Stay golden ya'll ✨️
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June 2023 by Mike Barnes
Staff was super friendly and the Cute blonde girl made my shopping super easy she found what I was looking for and for a moment I felt like we were friends........Impressed for sure ? ? ? ? ?
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May 2023 by Craig Hickcox
Nice selection of clothing, especially jeans.
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March 2023 by Allon Castelli
As soon as I walked in I felt welcomed! Was greeted immediately! Great staff and good selection of clothing. The staff was very helpful and made some recommendations which was very helpful! I have always liked this store and will be back again!
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February 2023 by Ron Ziolkowski
Great selection of many styles under one roof. Great staff
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July 2022 by Christopher Matte
Love the clothes here and the associates are nice and helpful but I don’t need 3 of them coming up to me and telling me about the sales within 2 minutes of each other.
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April 2022 by Angela Clubb
Love the style here! The store associates are always so nice and helpful. Even when the electricity was going crazy, they were still helping customers! Awesome!
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April 2022 by Christa
Excellent service but they don't have the blingy tshirts at this location.
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February 2022 by Jay Bird
The manager was a little talkative but I guess that's also a good thing! Very personable staff and a nice welcoming aesthetic.
