About DoubleTree Suites by Hilton Orlando - Disney Springs Area
DoubleTree Suites by Hilton Orlando - Disney Springs™ Area offers a convenient and comfortable stay for visitors to the Disney Springs area. Guests appreciate how easy it is to travel to Disney and get early entry from this resort. The hotel features large, clean rooms with helpful amenities like a kitchenette and a spacious table, making it a good choice for families. The breakfast is highly praised for being amazing, and the staff are consistently described as kind, friendly, and welcoming. Many guests mention that the staff’s helpfulness and hospitality make their stay enjoyable, with some highlighting specific staff members who went above and beyond.
However, there are some areas where the hotel falls short. The shuttle service is a common point of disappointment, as it only runs once an hour and does not go directly to Disney Springs, requiring guests to walk or order Ubers for late-night events. The outdoor paths back to the hotel are poorly lit and not well maintained, which can make late-night walks uncomfortable and unsafe. Additionally, some guests experienced issues with housekeeping, such as delays in replacing toiletries, and problems with water service during routine maintenance. Guests also noted that the bathroom lighting could be brighter, and the outdoor sprinklers can activate unexpectedly, soaking pedestrians.
Compared to nearby hotels, some guests find this property offers better value and easier parking, but improvements in shuttle service, safety lighting, and housekeeping responsiveness could enhance the overall experience. Despite minor setbacks, many guests consider this hotel a good home away from home, especially given its excellent location and friendly staff.
We were so surprised after a long day to find hospitality at the bar and pool , the bar attendant, Kervyn is a treasure. His professional and personal attention brightened our vacation
September 2026
Kervyn at the hotel bar and pool bar was exceptional. He made our trip even better than we anticipated. 5 star service very much appreciated.
August 2026
Amazing staff. Friendly and helpful. Very clean rooms.
