October 2019 by Shefali B.
We were staying at a nearby hotel and decided to great some wings for takeout. We called ahead and placed an order and they said it would take about 25min. When we got there, we were asked to wait a bit for our order since it wasn't ready just yet. After about 40min in total, our order was ready and we were good to go. It might've been because it was a sunday night ( aka Sunday Football ) but it was a little disappointing that our order took a little longer than expected. Additionally I was surprised that when we asked for additional dry rub seasoning, that they didn't tell us over the phone it was an extra charge. I think it ended up being around .40 cents extra which was okayyyy. But It was a little frustrating to find that out after the fact on the receipt. On the plus side, they had really great customer service at the takeout counter!
October 2019 by Nick S.
Decided to visit here while being on vacation and what a treat it was. Our server "Precious" was absolutely amazing. She got every order correct, knew the menu very well, and got our food out quickly and while still got. I like my wings crispy so she waited an extra five minutes for mine and they were delicious! If you're vacationing in the area, this is the go-to BWW by a longshot! Great food, excellent service, cold beer, good prices. Amazing
October 2019 by Craig P.
Just ordered delivery to my hotel. Buffalo Hot wings that came as 3 day old dry wings with zero sauce. Recommend any other location as other locations seem to at least get your order right.
October 2019 by David ..
The chicken here is elusive... I arrived at 6:43 ordered a big twist pretzel, had a tall Heineken and a 1/4 of the high stepping ups. It is now 8:00 and still no chicken. I ordered the classic chicken wrap. I guess I should have ordered wings b/c that is today's special and it must be a little easier to catch. The guy next to me who came about an hour after me is enjoying his meal while I wait for Jenny to realize I am not here just for the beer. The worst b-dubs experience ever. It's worth the drive to go to the one on Demerol just north of 528... Daniel is awesome and will have you in and out as quick as you want. That's where I went to the last two times I was in Orlando. I think I will call the 800 # listed in the post or two before me.
October 2019 by Antigua J.
I came here to eat and sat at the bar my bartender name was Jenny and she was the sweetest ever . I just wanted to grab a drink being that i was super exhausted from shopping she suggested these awsome tocos i think they are called street tacos or something like , those tacos where the besttttt which lead me to ask her opinion on other foods the restaurant did not disappoint the food was fast and good the place was clean and our bartender gave us 5 star restaurant service ! Very impressed very !
September 2019 by mathew varghese
Poor customer service. The lady at takeout was so rude that she didnt take time to listen to my order and gave us wrong food. I had to make 2nd trip to get it correct. There is something called basic manners when someone says thank you, you are taught to reply back - thank you. Front people are the face of the company...
September 2019 by Erynn Lester
Amazing Wings and Burgers! Staff were very attentive and made sure we had all we needed. The Carribean Jerk and Hot Buffalo Sauce were phenomenal! Recommend the Fried Pickles too.
August 2019 by Sarah Zajac
Wings were on point! Had a great lunch with my mom and son, and didn't break the bank! (My beautiful mom showed in pic)
August 2019 by Alexander Patrick
We got the wings and french fries and a salad with a couple of beers. Everything tasted wonderful. We had the barbecue sauce the honey barbecue and the Buffalo medium sauce and all of them were excellent. The other thing that was excellent was the service everyone was very friendly and prompt and it was a great atmosphere wasn't too crowded we just beat the rush so that was awesome.
August 2019 by Steven
Always tasty, and good service. Ordered carryout and got a drink while we waited. The bartender rang us up for both, which was nice so it was only one transaction on the cc. Carryout staff was very nice when we got up front, handed us our food and it was delicious when we got home
August 2019 by Tomas Hernandez
Was there for pick up. They seriously need to improve the pick up system. First of all. They had only had two people on a busy night of high season in one the busiest locations to answer the phones (that never stop ringing) take care of customer ordering, take care of customer picking up, door dash ordering, on line orders, serve as connection between kitchen. This is insanity. I want to see the management doing the same by themself.
August 2019 by Don R P.
Seriously! The men's restroom is so gross. They need change all their urinals. I almost puked. They have only 2 faucets and only 1 working. They are no paper towels in one of the machine. The host seems like he doesnt want to work. I'll definitely not go back to restroom. Take Out host just kept yawning. Our server is nice but she already gave me wrong size beer. Just hope my food is better. Will not recommend this location.
August 2019 by Courey C.
Did an online order here and the food was great. Wings came out amazing and their potato wedges are amazing. The customer service wasn't the greatest, but the place was packed and the girl doing the pick up was really stressed so I couldn't fault her. Overall if you're looking for great wings I highly recommend this location.
August 2019 by Debbie P.
So we've been to many buffalo wild wings from Oklahoma to south Florida. But this one was a complete fail. We had wings covered in feathers. Let me clear this up it was covered in feathers and the cooks fried them with al the feathers in all. So matters got worse when we told the waitress about the feather encounter and the manager was totally rude and Lacked any compassion or Customer service skills. There's more to the story but you get the point. Don't come to this buffalo go else where!!!! You have been warned.
August 2019 by Alexander Y.
I really only came to Buffalo Wild Wings because I pretty much was unwilling to fork over a king's ransom at Disney World for, at best, mediocre amusement park food. Got the Asian zing and Hot BBQ (although I'm pretty sure I asked for Honey BBQ and somehow got this instead, but it was good so I'll give them a minor pass) as all drumsticks. I mean, it got the job done, so I'll leave it at that. Was very satisfied leaving here. Service was alright. I know wings take a while, but it still felt a bit slow to get the food to me. Especially considering it was not particularly busy when I was here. At least my water kept getting refilled, so there's that. Typical BWW as you would expect. Got the job done, and that's really all I needed on this night.
August 2019 by Mike G.
We stopped by this location and had to wait a little longer for the waiter, finally we got our food and we addressed the wait time to Vincenzo the manager, he was very nice and professional and took care of us.
August 2019 by Arielle V.
We understand that it is close to closing time but all we were missing was drinks. The staff gave us attitude because we asked for our drinks! I've never been so disappointed in a Buffalo Wild Wings in my life! I came to Orlando Florida on a vacation and all I got from them was attitude!
July 2019 by Kassy M.
I had the classic burger with caramelized onions, cheese, tomatoes, pickles & lettuce. It was very delicious and juicy. They were a little stingy with the fries though I was surprised by how little I received and they were a little on the salty side. Our waiter Joey was very attentive and went out of his way to provide excellent service. Overall good experience and would visit again. Tuve la hamburguesa clásica con cebolla caramelizada, queso, tomates, pepinillos y lechuga. Estaba muy delicioso y jugoso. Eran un poco tacaños con las papas fritas, me sorprendió lo poco que recibí y estaban un poco saladas. Nuestro camarero Joey fue muy atento y se desvivió para ofrecer un excelente servicio. En general, una buena experiencia y volvería de nuevo.
July 2019 by Josh Cordova
Worst buffalo wild wings experience I have ever had. Appetizer took forever and chips were stale and salty. Even though waitress told us the wait was because of the chips being made fresh. My sons wings were cold and hard. Didn't get any refills in a timely manner. Got charged for ranch and blue cheese. Honestly would have gave a zero star. Dont come here.
July 2019 by Alma Martinez
Food was good. Service was nice but our server forgot about us and took forever to come to the table to collect the check. I had to find someone else to go pay.
July 2019 by Juan S.
It's Buffalo Wild Wings so you know how it is if you been to one before. Server (Autumn)was excellent as was the food. The space is nice and spread out. I enjoyed my dining except the restaurant was freezing. It's the only reason it's not a 5 because everything else was beyond satisfying.
July 2019 by Caleb Swigart
We had a less-than-desirable experience here, although they were kind to comp my kids' meals that they didn't get until we were halfway finished eating our meal and reminded our server. For a while, I thought that our waitress simply did not care about us, but as we left, I realized she was actually the bartender and I really didn't think that was fair to both wait tables and tend the bar. I wonder if it was actually the management that may need improvement, but I don't have a degree in restaurant management, so in order to not have to worry about it, I won't return to this establishment.
July 2019 by Sarah K.
The kids & I went here for lunch today 7/12/19. We were greeted by our waitress within seconds! Unfortunately they didnt have the beer I wanted but that's okay. My sin ordered the traditional wings sauced in Sweet BBQ with side of chips & salsa, my daughter got the single cheeseburger with a side of fries & I got the boneless wings sauced with Bourbon Honey Mustard (a little spicy for me) with a side of buffalo chips. Way to pricey for my taste but we enjoyed the time together!
July 2019 by Jason fanning
The blazing hot wings do not disappoint. I love my food so hot I question my decisions and these wings did the trick. I did go a little soft with a side of ranch but what an amazing product, and in such a Busy city with all the tourists my order was accurate on time and amazing. I am definitely going here every time I drive up to Orlando
July 2019 by Ricardo P.
I came to visit Orlando from California and let me tell you. Worst service that I experienced in my life... Please never visit this restaurant since they don't take care of customers and have no manners... I recommend managers and waiters taking management classes....
July 2019 by kingyd2017
We always visit BWW when in Orlando and it's always good. Don't come here expecting a gourmet meal, but beer, wine, wings, burgers etc are all very good. Service is always good and always we leave satisfied.
June 2019 by Robert Goff
Slowest restaurant you'll ever go to. I know Buffalo wild wings is bad as a company, but you haven't seen anything until you visit this location. Go somewhere else - I promise you won't regret it. It took us an hour long visit to get 2 drinks and 11 boneless wings at a table of two. Bad. No manager on the floor the entire time we were here. Which I guess is fine, considering there were only 6 or 7 tables with guest.
June 2019 by Scott Lake
Love the wings and street tacos. Servers are very friendly and personable. Only knock is food comes out slow
June 2019 by Hussein Harmouche
This place is always a hit-or-miss for me just for the fact that I can eat wings. Are cooked until they're well done meaning that I don't like wet wings unless it's the only thing that's wet on there is the sauce when this place is really good it's a 5 for me and when it's not so good it's at 3 for me that's why I give it 4 stars nonetheless nothing can really go wrong with tap beer enjoy
June 2019 by Joel Robles
Great customer service!!!!