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April 2024 by Robert John
False pricing and deceptive advertising. Double cheeseburger King Jr. Meal advertised as $8.49 on menu and indicates that it includes fries and a drink for that price.However, I was charged an extra dollar for the juice without any disclosure that it was additional provided.It's just $1 so not a big deal but it's not about money, it's about poor business ethics. When I inquired about it the rep told me the juice was an additional $1 and there was nothing he could do about it because the system auto adds it on. He looked at his manager and told she would tell me the same thing.If they are willing to grift parents with children, makes me wonder what other shady things they are doing to grift their customers.
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March 2024 by Dustin Cook
Don'tgo here. It's the worst.
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March 2024 by Adati Tarfa
This is the most affordable dinning option here! Service was good and so was the food.
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March 2024 by Kristy M (Basketballmom78)
This is the WORST place I've eaten in all of Universal City Walk and the parks. Due to being celiac, I always order without bun unless the place has a GF one. Normally it comes in a clam shell type case/box. Not here...no...they put the hot patty with cheese in the wrapper folded up. The cheese then stuck to the paper. They didn't have any forks or knives so I had to eat it with a spoon. The absolute only bad experience I've had at any of the restaurants. Up your game BK. I didn't not have it my way!
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March 2024 by blah bum
take 10 years to bring out food, staff needs to be fired if anything this entire place need to be shut down. terrible place do not recommended going here.
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March 2024 by Emilio Blanco
Delicious food, terrible service and
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March 2024 by Jannie Austin
Lee was amazing! Give him a raise!! Great customer service!!!!!
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March 2024 by Deion Manning
I had a good experience at this location, the tall gentleman at the register was very professional and friendly. My order was made quickly, I'll definitely visit again!!!
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February 2024 by Joey Rolland
Closed a full half hour early then time
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February 2024 by Jake Mcfee
ABSOLUTELY disgusting nasty place. Trash all over the floor and dirty tables while workers do nothing but to look at their phones. Same goes to the panda express. How sad to see the level of quality going down the drain of what was once a great place. I noticed all the workers were afro americans so make your own conclusions.
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February 2024 by Christopher A Acevedo Ramos
AMAZING SERVICE AND EXPERIENCE.Best value for the food. Fast, clean and efficient after a full day in Universal Studios!
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February 2024 by Paul Oconnell
I wish there was a negative rating. I have never been more disgusted in a restaurant. There was trash everywhere. All over the floor, the tables were disgusting. I walked in with my family, took one look around, I saw one person eating. So there was no reason for this. All of the employees just standing there. The absolute worst restaurant I have ever stepped foot in. Fortunately I got my family out of there very quickly.
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January 2024 by Taylor Barstow
No to-go sauces (including ketchup) available. Average wait in the ordering line, dry burger, bland fries, seemingly overworked and stressed staff.
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January 2024 by Sxnxster Vxbes
Ridiculously expensive. I get it, its city walk, but when an 8 piece nugget is normally $3 it sends me through a loop seeing an $8 6 piece. Didnt get asked if we wanted a meal. So got no drink OR fries. Just unorganized, not a good place to eat. Might as well make a reservation for a nice place because you will spend the same amount if money. Dont waste your time. Ive had better BK in Oklahoma.
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December 2023 by Angel ix
Bad food and dirty place , we all got a bad stomach from it ?
