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November 2023 by Erion Hunter
Natalie was a great help and kept a great line of communication with me the entire time they had my vehicle. She made the whole process feel extremely easy. I would recommend her services to everyone. Caliber took great care of my car and has it looking brand new.
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November 2023 by Chelsie Miller
Nicole and the team at Caliber Collision took care of us throughout the process and got us back on the road in time for our family vacation. Not only that, our car looks brand new! We highly recommend them and can't thank them enough for getting us back on the road.Services: Painting
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November 2023 by Jim Berish
Natalie was great. Kept me up to date on repairs. Results were awesome. Truck looks great. Highly recommend Caliber to get you back on the road.
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October 2023 by Tyler Kolb
I came in to Caliber due to the very positive reviews online. Not only were the staff extremely friendly from the get-go, but I was taken great care of the entire way. I was constantly communicated with throughout the entire process, shout out to Natalie!! She really knows her stuff and I really felt that I could trust her with my car. Additionally, she worked tirelessly to make sure I could get back on the road as quickly as possible. Despite hearing that most repairs taking over a month due to labor and parts shortages, my car was in and out within 2 weeks due to how quickly and efficiently Natalie worked to get all my parts into the shop. Once the parts arrived, the mechanics appeared to work extremely quickly to get my car back to normal. Couldn’t believe it. I would 100% recommend Caliber to friends and family for any type of car repair!
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October 2023 by Billy Craft
John Campopiano and his team did an excellent job on our vehicle. Very timely, up front with repair, no surprises, and no delays. I highly recommend this location. Ask for John, he knows what to do to get you serviced and back on the road. - Billy Craft
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October 2023 by Brittany McKinney
I was involved in a hit-and-run accident. Leaving my vehicle a total loss. Brian Mullen was very helpful explaining everything to me. He was very communicative and time efficient. If I were to ever be put in the situation again, I would definitely use Brian at caliber collision, thank you for your hard work and dedication to this job!
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August 2023 by Alexander Zerega Knuth
I had the experience of using the services of Caliber Collision and it was excellent, when I walked in and they treated me, I felt well cared for and that they cared about my case. The process was completed without any delay and the work was completed very satisfactorily. 5 stars for the attention, the treatment and the work done. I highly recommend this workshop.Services: Transmission
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August 2023 by Jordan O.
Natalie Velez was AMAZING. I had a legitimately great time working with y'all, you were prompt, thorough, quick and did excellent work. Would highly recommend.
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July 2023 by Angel J
So I'm the type that likes to keep an open mind and be kind. However, my insurance send my truck to this shop to perform some work after having an accident. They took about 3 days to let me know they where gonna put the car on a lift to inspect all the damage and get the ball rolling. My accident was on the 19 of May and I got my truck back on July 11. Every time was the same reason. They received the wrong order. My patience was tested to a level I told I it wasn't possible. How are you gonna tell me for almost 2 months that every part that was order was the wrong one. If, from the beginning, they would've told me that it was gonna be a 3 to 5 weeks process and then at the end of that period of time, they start telling that there are complications with " what ever " to get the job completed, I think it would've made this a different review. So my 3 start is for the time length it took them to fix it and return it to me. If it wasn't cause of that, I would've gave them 5 start. The job so far seems good, my truck is running well and looks like nothing ever happened to it. Brian, sorry for the time I got upset over the phone with you, but almost 2 months without a car, without able to go get food having to depend on people to pick up and drop you off is really frustrating stuff, (Uber isn't cheap). Try to fix the issue with who ever is ordering the parts or get a different vendor to get the parts from cause 1 of them is not doing their job the correct way. Thank you!
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July 2023 by Vanessa Maleno
Natalie was amazing during the whole process and always had me informed. They did a good job with the repairs of my car. And pretty quick. Even held my car at the shop till I was back from vacation and brought it to my home once I was ready to get it out. Hands down great place to get your car fix.Service: Body & Trim
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July 2023 by Teya Hillary
Wonderful experience, highly recommend! Was kept updated during entire process. Car was returned detailed.
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July 2023 by Michael Woodard
I had repairs done on my 2023 Chevy Silverado due to an accident. My vehicle was towed to Caliber Collision for the repairs. Todd was in charge of the repairs for my truck. He kept me informed of the progress from start to finish, I was very pleased with the communication he provided and he went above and beyond with getting the parts required. I'm happy to say that they completed the repairs two weeks ahead of the the deadline given. I would definitely recommend this place for repairs.Services: Tires
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June 2023 by Timothy Ondrey
My vehicle had substantial front end damage due to being struck by a blown out tire from a tractor trailer. As soon as my vehicle arrived on-site at Caliber Collision, I was notified and kept informed at all steps throughout the process through text messages and when appropriate, phone calls. My customer service rep was very knowledgeable and gave me the confidence that my vehicle was in the right hands. Thank you, Caliber!
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June 2023 by Ruby Matsunaga
My car was stolen and damaged and my insurance company recommended Caliber Collision as I had no repair shop in mind. They were great! Brian was awesome. He communicated with me throughout the whole process and answered any question I had. He even accommodated having my car towed to me as it was accidentally brought to the wrong location by the initial towing company. I would absolutely recommend caliber Colision to anyone.
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June 2023 by Chad Royal
Please for the love of god DO NOT GO TO THIS PLACE. I’ve never written a review and these people have driven me insane that I’m writing this to help future customers STAY AWAY. My wife’s car was in an accident Oct 2022. The back half of the vehicle had to be replaced. They replaced the body work of the vehicle fine, as I have not found issues YET. We picked up the vehicle in December 2022. Her back windshield wiper was not fixed, her spare tire and tools were missing, and they never replaced several of the emblems that come on the vehicle. They also told us the exhaust was damaged and they would “repair it” for a temporary fix and have a replacement ordered along with the emblems that were never put back on the car. FOR 7 MONTHS I CALLED ONCE A MONTH TO GET AN UPDATE ON THE EXHAUST AND EMBLEMS. They would tell us it’s still on back order or that someone would call us back. No one ever called us back! We would have to continually call until we could speak to someone directly as voicemails were not being responded to. Todd from Caliber on Silver Star Road in Orlando has repeatedly lied to us for months about the updates on the exhaust. He finally admitted to us and the insurance company this week, after 6 or 7 months of empty promises, that he never actually ordered the parts that we have been waiting on. We’ve been getting the run around from them for over half a year now. We went to a different auto shop this week and our problems were fixed in a single day. The mechanic said that the exhaust had more issues to it than what caliber told us. DO NOT TRUST THESE PEOPLE AND GO SOMEWHERE ELSE. They are very unprofessional do not care to do the right thing for you. I will never use caliber collision again.
