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March 2024 by Moosa
I appreciate the timing of service here, and everyone is friendly. However, the medical staff is extremely unprofessional. They're loud and laughing, cursing to eachother, and playing music from their phones in-between checking on patients. I could hear them all the way out in the waiting room, and while in the care room. It's a stressful environment while sick, and coming to a place while trusting the professionals to be the medical professionals who take their jobs seriously.
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February 2024 by Nadine Fairweather
Great Customer Service and Quick Service
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February 2024 by Raphael G
The stuff is great.
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February 2024 by Stephan Schmid
Waiting time close to 2hrOnly 2 patients
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February 2024 by America Ramos
Only the lady who took me to the clinic was amazing .but when I got to the clinic from the front desk to the doctor it was not good .the doctor told me he was going to send me to do a MRI to help me but what I had was cause by my obesity and my osthoartritis that I can be accused of fraud .because is work compensation .and he told me that that using a scanner was part of my job and that if I can't do it quit and get another job .I have no idea if this is part of his job but he made me feel very bad .so no I didn't have good experience at that clinic .
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January 2024 by Megan c
Doctor was very knowledge and friendly but wait time was ridiculous. Two hours to be seen and then extended wait for results.
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January 2024 by Shiller Faustin
Awesome
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January 2024 by Adelay
It is a good place to go when you need to be help soon. The medical personel is nice and professional. My only obseration would be about the front desk emploees: I don't remember to see them smiling while they were serving a customer. Probable the company needs to make them to feel happier in their job. Smiling if you don feel on that way is not gonna work.
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January 2024 by Giovani Morales Pacheco
The front desk staff was super friendly and excellent professionals. The doctor was very professional and attentive to my daughter, they are high-quality professionals. But the administration and whoever is the administrator of this Urgen Care “CareSpot” I must say that they failed and that their system of operating and managing this clinic as an administrator they’re useless. How is it possible that you have only one health care provider when the clinic is filled to capacity and when you have a doctor who takes his time with each patient and taking forever. In situations like this, the administrator must know and understand health strategies and recognize that a clinic where there is a lot of patient traffic must have more than 2 doctors and this is not the case today. In order to offer the day off to a medical provider, at least this clinic must have 3 doctors so when one is on vacation or one is absent due to a personal matter, it finds 2 who can handle the flow of patients. I arrived here at 12:30 pm and left at 4:15 pm, a very horrible situation and a terrible experience. The administration of this clinic is worst, it does not know logistics or strategy.
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January 2024 by Rafael Sotolongo
Good attention
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January 2024 by Yo-lein Rivera
Very attentive and helpful. Short waiting time and very diligent. Highly recommended.
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January 2024 by Faith Jones-Arthur
Greatly appreciated the professional polite QUICK service. The receptionist was very nice and polite, informative and professional. The doctors and technicians that assisted were personal and polite. Great service received from start to finish...did I mention quick service without feeling rushed...????
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December 2023 by Carolina Lip Ripper
Very quick, very detail oriented. The front desk functioned very well and the technician took care of everything that I was directed to have done. The Dr was a cool guy that interacted well
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November 2023 by Saman Ansari
Super nice people. I made an appointment and was seen pretty fast. The doctor was helpful
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October 2023 by Baby Harv
I have never had to wait this long at an emergency room. It's been 4 hours since I walked in, been waiting in the room for over 2 hours now. I don't understand why it's taking so late ng to treat me, especially when I told them what has been going on, because of non treatment of the symptoms.I would recommend going to one of the other facilities close by. OMG my husband finally asked what is taking so long and the reply we get after 4 and a half hours is, "You are telling me he hasn't been in to see her yet, husband No reception oh he's in with another patient and will be in next
