Cash America Pawn is highly praised for its friendly and helpful staff. Customers frequently mention Frank, Marcos, Kena, Jeremy, and Rich for their exceptional service. Frank is noted as a go-to person, while Marcos and Kena create a welcoming atmosphere with low prices, especially on jewelry. Jeremy is recognized for his helpfulness and friendliness, making first-time pawning easy and informative. Rich is highlighted for his professionalism and kindness, encouraging repeat business. Overall, customers appreciate the great service and selection available at Cash America Pawn, making it a recommended place for pawning and purchasing items.