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March 2024 by Cory Abby
I had a great purchasing experience at this location. The manager Jordan was very helpful with helping me decide which jewelry was right for me to purchase.I was treated with respect from start to finish and left as a satisfied customer!
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February 2024 by Randy Luoma
Michelle is awesome, come see her for all you're needs!!!
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December 2023 by William Crawford
Kendrick was amazing and a great guy but Bianca needs to relax almost ruined my whole experience but if you go here ask for Kendrick only
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September 2023 by Herb Lynch
I have been giving them my business for years because they were close to where I lived but over a month ago I brought in 2 laptops that I had they were the MSI brand and I got a loan two weeks later I brought in my two high end laptops one was mine which was a 2022 asus Republic of gamers scar 17.3 inch it had 32 gb of ram 2 terabyte hard drive and had a 12th gen i9 and I brought my son’s laptop in a 2019 Asus Republic of Gamers strix 17 inch I told them that they could sell the msi laptops but without doing there do diligence they sold both of my asus republic of gamers instead they told me to give them two weeks and I did they replaced my sons rog strix they said they were still looking for an equivalent to what I had for me but there not going to find the same laptop in any pawn shop I found the same laptop on Amazon and on Facebook marketplace and I went in and told them that they can replace mine with the exact same one and it seems like I’m just getting the run around. They sold my property that they weren’t supposed to they broke their contract with me and refused to contact the individual who bought my laptop and tell them that they screwed up I have no choice but to get the police and lawyers involved to get what is rightfully mine back.
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August 2023 by Cynthia Sanchez
The new manager is HORRIBLE!! I don’t know how she’s even a manager with that horrible attitude. She needs to be fired immediately before the whole store loses business. I used to come here all the time now I’ll drive an extra 10 min to other one down the street. All the good people left. The tall guy with glasses is rude as hell now all of the sudden he used to be so sweet. DONT PAWN HERE!! Go down the street!!
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August 2023 by Leigh-Anne Hall
Awesome experience!! I had some jewelry I inherited and was never going to wear. Michael, Bianca and Lorenzo took very good care of me. They were professional, customer minded and FUN!!
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August 2023 by Ryan Young
This place has gone downhill since the new Management. Uneducated staff they won't even look at what you got. I used to come here all the time before new management and had no issues.
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August 2023 by Samson Deshler
Disrespectful rude for customer service representative attempt refusal for refusal to sale brand new items for less than half price racism add sarcastic rude Behavior I wouldn't recommend this Cash American Pawn Shop to anyone and everyone forward customer service representation just not right false advertisement
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April 2023 by Elleven88 The Store
Do not take any loans out here. If you really need to, I’d suggest going to Value Pawn where you can get access to view and pay your loans online rather than relying on what the employees & managers & their “systems” at cash pawn say. I took out a few loans here because it’s closer to me than a value pawn and I definitely regret it. Not only do you have to find time to come in and make payments in person in cash, TWICE I was told the wrong amounts of what I owed and pretty much had to argue with them for them to honor their mistake and lack of communication. I don’t even like to argue with people nor give them a hard time but when your business makes mistakes it’s not fair to the customer to just say oops and then provide no solution. I shouldn’t have even had to argue with them about something that was their fault. And then they made me 20+ minutes late going back to work. When you’re requiring cash only and in person payments, and just as a business in general, you should have more regard for people’s time. No one has time to be going back out to take out more cash and come back again because you all failed to provide accurate information. I’m very grateful to be in a much better position where I don’t have to ever take these loans out again but if I ever had to, I’m sticking to value pawn where everything is online and you don’t have to worry about a team of inconsiderate folks who can’t even get you the right information.
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January 2023 by Alberto
the customer service was terrible the lady at the front low balled me and she was rude she was a 20-30 year old woman and she needs to be fired immediately
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December 2022 by Taylor Crawford
Jelanie customer service was top shelf. Thank you so much and will always come back for her!
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December 2022 by Luis Martinez
If you’re desperate then you can come here. And female employee ease dropping as I was talking to my friend got to be her first job
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December 2022 by Maria Delgado
I love coming to this Cash America all the staff for wonderful. Especially Cristal, Chance, Michael they're always friendly and helpful thank you so much guys especially the manager Selby. I highly recommend anybody that wants to put a loan on jewelry TVs anything I highly recommend them they're so wonderful thank you again guys for all your help at this Cash America
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December 2022 by Keith Banks
This is the best pawn shop ever, the service was excellent and the employees are very helpful and polite... I definitely recommend this location.
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October 2022 by Ryan Alvelo
Horrible first experience, store clerk wasted my time after giving me a quote on valuables i was trying to pawn and got was getting low balled