-
November 2025 by Nidza Davila
My Bank for 20 years ♥️♥️
-
August 2025 by Carlos Chirino Domínguez
The service at this bank is very good, thanks to Laura Torre for her support and patience in serving and helping me. 100% recommended viva Colombia
-
August 2025 by Jennifer Velez
I had an excellent experience with Laura at the drive-through today. From the moment she greeted me, she was friendly, attentive, and genuinely eager to help. She listened carefully to my request, explained each step clearly, and made sure everything was handled quickly and accurately.
What really stood out was her professionalism combined with such a pleasant attitude—she made what could have been a routine transaction feel personal and stress-free. Laura’s kindness and efficiency are a true credit to the bank, and I left feeling like a valued customer. I truly appreciate her going the extra mile to ensure my visit was smooth and positive.
-
August 2025 by Nelson Cabrera
“I would like to extend my deepest appreciation for the exceptional service provided by Laura and Karen at the branch. They are truly indispensable members of the team, consistently setting a gold standard of professionalism and care. Every time I have questions or need assistance, both of them go above and beyond to ensure everything is handled smoothly and efficiently. Thanks to Laura and Karen, I always feel confident and well-supported. They truly enhance the client experience,
-
August 2025 by Queenie Thomas
⭐⭐⭐⭐⭐
Laura Torres is a Colombian Queen of Kindness and Professionalism!
Almost a month later, and I’m still thinking about how warm and professional Laura Torres was when I first arrived at the SOUTHSTATE bank Branch location. From the moment I walked in, she made me feel truly welcomed to the area—kind, respectful, and patient like someone you’ve known for years.
She mentioned she’s from Colombia, and I told her that makes her a Colombian Queen—and I meant every word. 🌟 Her positive energy and grace made a lasting impression. In a world where customer service often feels rushed or cold, Laura stood out like royalty. She set the bar high, and I truly believe others at the branch (and beyond) could learn from her poise and professionalism.
This review may be delayed, but great service leaves a lasting impact—and Laura deserves all the recognition. 5 stars, no question. Until next time—God bless you all.
— A Grateful Newcome
-
May 2025 by KEN NASEEM
30 years banking need I say any thing.
Excellent bank
-
July 2024 by kevin desai
Worst bank ? garbage service anything you ask they alway have NO or some sort of excuse so please check other options before come here we have several accounts with them but they don’t give damn about it.
-
April 2024 by kesu desai
Always screw up they not even know how to wire transfer every mont new employee
-
October 2023 by jean saintilus
Great bank good excellent service
-
October 2023 by Jose Argenis Cañizalez
Excellent care, a lot of help for anyone
-
September 2023 by Arley the DJ
The slowest teller experience I’ve ever had. My home bank in SC is a completely different level of service.
-
January 2023 by Farrah W.
I just had to take a min to post about this bank location and it's staff. Without getting into personal specifics, I was in dire straits to say the least. While I'm in the hospital with pneumonia, I had a vendor taking advantage of me. I did everything I could with them so I reached out to my bank for assistance. After getting ahold of a manager there, Solny Valerio, she listened to my problem and said she would get back to me. She not only fixed my issue, she went above and beyond to not only correct my issue but to relate the damage done by the vendor. My son is able to eat tonight because of her efforts & I will never be a member of planet fitness again. Thank you so much Ms. Solny for your professionalism & compassion
-
December 2022 by Laura Palacio
The customer service is AWFUL! Whenever you call the corporate number you are rerouted to the branch which offers terrible customer service. The bankers have a terrible attitude and are not willing to help. For 6 months my account had late fees that they failed to notify me about. The app for paying a loan is not user friendly. Take your business else where before you apply for a loan with them
-
July 2021 by Isidro Barre
The treatment is excellent, I changed banks because they treat me very well.
-
May 2021 by Nereida Pagan
Great Coustomer service. Personnel very polite and always willing to help you in any difficulty wirh banking.
