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March 2025 by Life With Teniqua
Shanice King is an amazing employee! She helped me & I’m so grateful for her 🥰❤️!! She’s the B.E.S.T!!!!! Literally. Thank you again to Shanice ❤️
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January 2025 by Mae Durkee
I stopped in with my daughter to get a document notarized. All of the staff were incredibly helpful and friendly. Shaniece was the notary and she got us in and out quickly and was such a pleasure to chat with and made the experience not boring for my daughter.
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November 2024 by Najhia Poole
I visited Chase today to open an account, and even though Shaniece was booked up for the next two hours, she still managed to take me quickly. We ran into a few issues with the account setup, but I never felt rushed. The conversation was fun and easy, and she got everything done quickly. Overall, it was a great experience, and I hope her hard work is being recognized!
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September 2024 by JAY
very good location and friendly as long as you respect them from heart
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July 2024 by ANTON UNLEASHED
Too busy to open an account
Had time to ask if it was business account or personal
But would be a week or two before they could get us an appointment to open an account.
I know that you can open an account on line but since the very busy man didn’t offer that as an option, i thought it was obvious they did not want my business so I went to Truist.
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June 2024 by Lamar brown
My experience was beyond a five-star rating. I was assisted by the Concierge who was very polite. She led me to the Banker, S. King, who was very efficient, courteous, but most of all caring. She was very knowledgeable regarding information in relation to her job. This is the type of experience that creates new customers and stabilizes the foundation of longevity with the older tenured customers. I would recommend this location and S. King for assistance on all of your banking needs.
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June 2024 by Zaida0219
Very friendly, and they always help me, I use a walker.
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May 2024 by Zaivet49
Very friendly, and they always help me, I use a walker.
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February 2024 by Tyson Foy
Terrible bank terrible customer service
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January 2024 by Zaida D.
Very friendly, and they help you.
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January 2024 by John Simpson
They never answer their phone. Tried to schedule an appointment with their notary and kept getting recording saying they were busy and to call back later. Tried for 1/2 hour constantly on a Tuesday afternoon at 3pm.
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December 2023 by hector garcia
The best service from Javier I recommend him, an excellent person and very patient, the Maximum
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September 2023 by Nena Ruiz
the drive thru area the big light is not working there is not much visibility and this is very dangerous
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September 2023 by Cheryl Chung
Went to this bank on a Saturday,, my bank is closed. The teller advise me she has to verify the check. That is completely fine. What is not OK, is putting my check down next to her and help FOUR other customers. Then she stamped the bank of my check so I was suppose to wait on this individual who obviously do not value customers time. When I first approached the teller she took about 10 to 15 seconds to acknowledge me, because she was too busy checking her nails or fingers, I really don’t know what she was actually doing to be truthful.. I understand that businesses tend to deal with people depending on the neighborhood. And that is a very rough neighborhood, but not everyone lives or is from that neighborhood, I live 300 miles from there.. Same yourself the aggravation, frustration, disrespect & time and GO TO ANOTHER BANK!!! That’s what I did & NO PROBLEM..Btw, the female teller I am referring to, had to full sleeve tattoos.
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September 2023 by C c
If I can give zero stars I would. Service is terrible had me waiting 2 hours for a wire transfer, made me fill out a whole form just to ask me for the information on my phone that I was going to give originally instead of filling out form. And on top of everything atm only allows you to enter 30 bills at a time ?
