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October 2024 by sierra rodriguez
I’ve been banking with chase for a significant amount of time (10+ years). I typically dread the cash deposits I have to do as a Server / Bartender. David was the first out of countless employees to be helpful, understanding and super friendly.
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July 2024 by Delmy Ayestas
There is always an issue with their ATMs specially on the weekends, you can’t deposit or withdraw. They must hire someone to fix them over those days or add more ATMS. Is really so inconvenient… 😠
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April 2024 by Elvin Rivera
Surprised by all the bad reviews. I went to the bank yesterday and was immediately greeted by Anthony. Told him the type of tranaction I needed and he quickly sat me down and began the process. While he was waiting on some paperwork, he noticed the customer line buiding and politely asked me if I minded if he took care of the customer while we waited for paperwork. I said no and he proceeded to greet the customer and took care of them. He immediately came back with the paperwork, I signed and the transaction all done.
I was very pleased with how things transpired, but more importantly was so impressed with the customer service professionalism that this young man showed.
Kudos to you Anthony - Chase should be proud to have you!
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March 2024 by Yoel Fuentes
I am very satisfied, Libni Luna helped me and made me feel very safe, she is very professional and patient, excellent treatment. I recommend this bank and this person for any service they require, because she gives more than what the client expects and that is admirable
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March 2024 by Yaya 92
I was delighted!!! In this branch everyone was very friendly, Nicole Miranda's attention was spectacular, very grateful for her patience and dedication. An extremely positive experience
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January 2024 by Carlos R.
Had to wait a little bit but ended up getting helped by victor who was extremely helpful and made the experience pleasant.
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January 2024 by Regine M.
had an appointment but the rep was busy with another client, so they were able to set someone else to help! thank you, victor! super satisfied with my service. :)
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January 2024 by Nabilah Ali
I don't know about those other reviews but shoutout to Victor, David and Nicole for their awesome customer service:)
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January 2024 by María Martin
I had a date. They attended to me after 40 minutes of being at the bank.
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January 2024 by Rob Polanco
Kassama was very helpful and very patient, top shelf service ?
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November 2023 by Rebecca Welker
I can’t imagine why Chase would close the location on Semoran which had 3 (working) ATMs that were always busy, and force us to come to this one where the ATM is ALWAYS DOWN! No kidding the last 4 of 5 times that I’ve tried to come here it’s broken. Such a frustrating situation.
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November 2023 by joel batista
Waited 20 minutes while a employee sat at her desk on her phone to come out and tell me they don’t have someone till 3 hours later. Waste of my time.
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October 2023 by Aldo Salmon
Not yet?
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September 2023 by Patricia Cubillos Santanilla
My question is, why are there no ATMs around Semmoran? If before there was one next to the Walmart store... Whenever you need to go to the cashier it is remote, removed
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July 2023 by Brittany Smith
I absolutely despise coming here. It’s the closest Chase branch to home and occasionally I need to deposit cash. Drive-up ATM is down more than a McDonald’s ice cream machine. Just a joke of a bank.
