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January 2024 by Carlos R.
Had to wait a little bit but ended up getting helped by victor who was extremely helpful and made the experience pleasant.
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January 2024 by Regine M.
had an appointment but the rep was busy with another client, so they were able to set someone else to help! thank you, victor! super satisfied with my service. :)
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January 2024 by Nabilah Ali
I don't know about those other reviews but shoutout to Victor, David and Nicole for their awesome customer service:)
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January 2024 by María Martin
I had a date. They attended to me after 40 minutes of being at the bank.
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January 2024 by Rob Polanco
Kassama was very helpful and very patient, top shelf service ?
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November 2023 by Rebecca Welker
I can’t imagine why Chase would close the location on Semoran which had 3 (working) ATMs that were always busy, and force us to come to this one where the ATM is ALWAYS DOWN! No kidding the last 4 of 5 times that I’ve tried to come here it’s broken. Such a frustrating situation.
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November 2023 by joel batista
Waited 20 minutes while a employee sat at her desk on her phone to come out and tell me they don’t have someone till 3 hours later. Waste of my time.
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October 2023 by Aldo Salmon
Not yet?
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September 2023 by Patricia Cubillos Santanilla
My question is, why are there no ATMs around Semmoran? If before there was one next to the Walmart store... Whenever you need to go to the cashier it is remote, removed
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July 2023 by Brittany Smith
I absolutely despise coming here. It’s the closest Chase branch to home and occasionally I need to deposit cash. Drive-up ATM is down more than a McDonald’s ice cream machine. Just a joke of a bank.
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June 2023 by Mark F.
Do Not Use JPMorgan Chase as your trusted bank, please read.My wife and I have had Chase for over 27 years. My wife of 42 years passed away the beginning of April 2023. At the time we were both getting SSA payments. For those that are not aware, SSA payments are made in arrears meaning April's payment is for the month of March. Since my wife passed in April her benefits ceased with her yet her April payment goes to me, her husband. Chase put a "hold" on the electronic payment, without any notification, and will not release the hold until mid October. They will release the funds back to SSA if SSA completes one of two methods Chase requires. The problem is SSA says they have requested the funds to be released twice and Chase still has not released the funds. It is not the end of June without resolution. I have had a conference call with Chase and SSA which lead nowhere. In the mean time I am no closer to getting the funds released. Chases' reasoning for the Hold is in case SSA wants the funds back Chase does not want to be on the hook for the amount. In the joint call SSA asked for one of two things to happen....release the funds to my joint account with my wife or send them back the funds so they can electronically transfer the money right back in the same account. There were a couple of insane suggestions the Chase representative made during a one on one conversation. It was suggested I pay SSA the amount on hold, get a receipt and show Chase my receipt from SSA and then they would release my money. I asked if she was serious in the suggestion. First of all I am on fixed income and desperately need the money and do not have the money even if I were that dump to pay SSA for money owed me already. This suggestion was not from a teller, it was from a corporate representative specializing in joint accounts where one has passed away. Trusting a bank to be a good steward of your money should be a honored privilege. Chase has demonstrated their stewardship on my account is lacking. Chase has also made the news very recently on some legal issues they are facing. I understand you do not always know of or approve of how customers may spend their money. But when it comes to basic moral issues surrounding child endangerment, I would have hoped my bank would have said NO, WE are Not going to be a part of that endeavor. It is a very large amount of money, more than the amount folks like the readers of this message make and transfer around. Please rethink your choices, who you support or allow to be stewards of your finances. Chase has put a Hold on my money and kept me a bay knowing I have a right to the funds and that SSA would not request Chase be responsible for these funds.Say NO to Chase.
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May 2023 by Xavier Zaid
I had great service in this Chase Branch!! The Manager came over and introduced herself and made sure the banker took care of all my needs and the staff has helped me to understand how to use my account in the best way and they answered all the questions I had! I am looking forward to open my business account with them too! Great staff with great energy!!
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December 2022 by Abel Marowitz
This branch is a disaster and will not take cash deposits. Last time I checked it was legal tender in this country. Chase use to be good but now their ATMs are broken, run out of cash or they remove them yet they expect you to use them because they fired most of their tellers. I’m searching for a new bank to transfer my money and credit cards.
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October 2022 by Brandon Bradford
Kasama Mancho the banker who helped me open my business account and got my other accounts situated went above and beyond for me and I cannot thank her enough. If I could give her 10 stars I would !! Thank you so much
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September 2022 by Michael Gaudet
A joke of a branch. They will not answer their phones, but when you walk in the employees are all sitting around talking and on their cell phones. I needed notary services and had to drive in to find out that they do no offer notary services at this location. Not only do they not offer notary services, the could only tell me which other branches they “think” offers them. Could they confirm for me? No, no they could not. Thanks guys, sorry to interrupt your conversation…
