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December 2023 by Leonardo Nunez
The most useless chase bank, drive thru never works. Door don’t open with card after hours. Inside atm always broken down as well.
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November 2023 by hector garcia
the worst attention. We arrived from a bank, there was no one to assist us, all the employees were talking, I opened an account with cash and it was dangerous, I had to go with my 36 thousand dollars to Banco America and at once Pablo, the worst bank employee and the manager, opened it for me. chubby brunette I don't remember his name
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November 2023 by Diana Graham
kindness and patience makes this branch and bank outstanding, I feel like I am in very safe hands and highly recommend this branch, if you are lucky enough to have Mr. Mulu, top service and assistence!!!!
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November 2023 by Sarah Smith
Honestly the worst Chase I have ever been to in my entire life and I’ve lived in four different states. The ATM never works on the weekends and the lobby. ATMs are also in accessible on the weekenda making it impossible for me to deposit any of my cash.
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November 2023 by Lisa Sheikewitz
Out of all the Chase banks I've been to, this branch is the worst. The majority of times the drive up ATM won't accept cash deposits. But the worst thing of all is that you can't gain access to their ATM vestibule after hours. If I could give them 0 stars I would. Get your act together Chase off of Kirkman; every other Chase I've been to you can get into their ATM vestibule after hours.
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November 2023 by Astro Guster
THE ATM DOOR HAS BEEN BROKEN FOR MONTHS, PLEASE FIX THE CARD READER FOR YOUR CUSTOMERS. 711 is more reliable with my time than my Chase branch.
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September 2023 by Sienna Wheeler
The customer service at this bank is truly unmatched. I’m a regular customer here and everyone always makes me feel so welcomed.The service is quick and efficient. Highly recommend this branch.
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September 2023 by Alessandro Filippi Bringel
If you need to open an account at Chase Bank, talk to Mikey at the Kirkman branch. He is fantastic, very attentive and makes you feel really special! Congratulations Mikey, the Bank and the community need people like you!
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September 2023 by Shokhrukhmirzo Isrofilov
Tried to use ATM after hours touched a lot of times. Called to customer service prolly they don’t know English, never come to this branch again for atm purpose after 5pm
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August 2023 by Brett Barnes
Drive thru atm never accepts cash deposits. Door to use inside atm after hours NEVER works. I asked why and they said “for safety reasons” then build another outside atm that works??? Wish I never used chase bank
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July 2023 by S.Florida Olympian_J
Close this brunch down...can't use atm after hours. Drive-thru atm doesn't dispense or take deposits. It's useless.
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July 2023 by ADSPLM METHODS
I been to many Chase Bank but by far this is the worst customer service specially Trinity I been there 3 times in the Row and how lucky I am she turn out to be the one asking me if she can help she never try to find a solution or try even to suggest another way to help to yo provide a work around she is always to me a Bad News and Bad Service I have multiple account from CD to money market to multiple savings and checking account for my kids under age and me and my wife I will definitely cash out to another Bank
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July 2023 by Bleckanovely Lapierre
The drive through ATM is always broking and the door is also broken you can't make your deposits. Avoid it at all cost... Bad customer service too
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July 2023 by Francisco “Dimitri” Denis
Jesus your internal and external atm has been broken for months. Fix it ASAP, you're a billion dollar company.
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May 2023 by Tifaney Palmer
Horrible customer service. I went to the bank in January and speak to will, he informed me the bank accountants were busy and he could take my information and schedule an appointment. I gave him my license and my phone number, no one called me. I was waiting all day and even the next day for the call….today I came to the bank again and a lady named neisha (branch manager l) saw me and told me they are busy but she can make an appointment for me to come back at a later time. I agreed and gave her my license she told me she made ann appointment and I should come back at 2:30 PM. I went home and came back at 2:23 PM and was greeted by Will, he asked how he could help and I told him I have an appointment at 2:30 he pretty much told me he does not see an appointment and my name is not on this branch list. They wasted my time. HORRIBLE CUSTOMER SERVICE. TAKE YOUR BUSINESS ELSE WHERE.