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February 2024 by Tyson Foy
Terrible bank
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January 2024 by Ronnie Merchant
My payroll check comes from Chase Bank. They charge me $10 to cash my check. That seems unreasonable to take $10 just so I can cash Written off of their own bank!!
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January 2024 by Terrell Spencer
Last week was my first time here at this branch and the staff were very nice. Customer service was great and they were very helpful with my banking needs. No complaints
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December 2023 by Nour Abuisnaineh
Carlos Midna made me experience the worst customer service I have ever experienced. I got there at 4:30 pm to do a quick wire transfer, and Carlos refused to do it for me because it was almost time to go home for him. The wire transfer takes 5 minutes, and he had 30 minutes left to close. The general manager already got an email about his awful customer service. I want to give a heads-up to anyone who goes to this branch and asks for help. Thank you, Carlos. Make sure you are ready to have a talk tomorrow with your manager about the way you treat private clients.
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November 2023 by Brian Shoemaker
Parking lot was full of potholes and the trash can was literally so full it was spilling out onto the ground.
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September 2023 by Public viewer
I like the bank because it's close to my house, but one of the female employees that works in the front is rude and gives me an attitude every time she sees my face. It's a Hispanic woman, she needs to adjust her attitude when she's talking to customers.
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August 2023 by Shyianne Rimert
This location has one of the best tellers around a shaniece king. She is (everytime I have seen her) the first teller. She is the most "human" employee I have encountered. I only come in to a chase branch to see her. If she moved banks I would to.
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July 2023 by Shirls M
ATM is an inconvenience. I make cash payments to pay my credit card balance through the ATM and it keeps denying my transactions since 6/21.Finally called customer service and was on hold as the call was escalated to the supervisor to advise me that it would not allow cash advance.I’ve mentioned It DID NOT prompt me to that option, the ATM immediately gave me the error, TRANSACTION DENIED after I punched in my zip code.And before my call was ended, they advised me to go to another ATM and the error message still pops up!So frustrating!
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May 2023 by Deee War
highly recommend not coming here. I made a appointment for a bank account and the guy didn’t even try to help me. He knew I didn’t know what I was talking about and he told me to leave when I just need your help. I highly recommend not coming here. Bad customer service especially if you’re colored. I went to the bank, America not too far from their office, and they gave me a bank account and help me out
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March 2023 by Imre Nagy
This is the worst branch. They do whatever it takes to avoid working. Needed to open a business account, empty branch, yet they insisted to make appointment 2 weeks down the road. I went to another branch and opened the account in 30 minutes.
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January 2023 by Kiona Tillery
They’ve always been very nice, any time I’ve gone in or through the drive-thru. I haven’t experienced any of the bad things that have been mentioned in other reviews, but everyone’s experience is different, which I know. Definitely say, try them out for yourself!
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October 2022 by Os Cevallos
Just because the branch is not in the wealthiest neighborhood does not mean they should not keep the place clean. Everytime I go to use the ATM at the entrance the trash can is overflowing and trash all over the place. This is disgusting. It takes 5 minutes to change the trash bag. And this is an ongoing issue. I spoke to an empmloyee about it once and they don't really care from his reaction. Maybe we should rethink about giving them our busineas.
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September 2022 by Kaycee Cruse
Why is it every time I come to this location, BOTH atms are not working? This is insane. Very inconvenient. Drive through line 6 cars, inside LONG line. Get more employees.
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August 2022 by Becky’s Box
I tried to open a bank account years ago and was turned away because I was missing my apartment number on the documents. Went to Bank of America right next to this location and was able to open an account without a problem which leave me to believe I was being racially profiled.
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July 2022 by Os Savian
Just because the branch is not in the wealthiest neighborhood does not mean they should not keep the place clean. Everytime I go to use the ATM at the entrance the trash can is overflowing and trash all over the place. This is disgusting. It takes 5 minutes to change the trash bag. And this is an ongoing issue. I spoke to an empmloyee about it once and they don't really care from his reaction. Maybe we should rethink about giving them our busineas.
