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November 2023 by Tammy Kimball
Long lines, only 2 tellers. My Chase in Albuquerque rocks always in and out. Waiting now 15 minutes 3 people have been helped, still have 5 ahead of me.
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November 2023 by DINA DIXON
Wasted an hour and 45 minutes and still did not get anything accomplished took all my information I don't know where it's going to because I did not see him delete it they have my social security number a driver's license information bank card information from another bank and still was not enough for ID told me they can't help me I'm just hoping my information don't get in the wrong hands give him a light bill they say the light bill was 3 days past 60 days and that they couldn't help me
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August 2023 by TheWinchGuy “GetFishOrDieTrying”
Went through the drive up. Had my paperwork ready for a deposit. Sent the tube, I saw through the window that the clerk was helping another customer, however I could with her to scroll her phone and text while having my carrier sit on the desk for at least 10 minutes before she started preparing my deposit. I'm currently still sitting here. Extremely rude amd poor customer service
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June 2023 by Teresa Rivera
Been waiting at the drive through for 25 minutes today. I HAVE NEVER HAD TO WAIT THIS LONG.
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June 2023 by Roy Alexandre Saluti
Woody help me a lot! Great service!
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May 2023 by Alba Hernandez
Hate this bank they don’t have drive thru anything they make everything so much more complicated ! Wasting people’s time
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April 2023 by Sally Hassanali
It is sad that they do not train their employees well that they need to wait for other employees to assist them. Please train your employees properly. Waiting in line is ridiculously long.
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December 2022 by Tammie Watts
Slowest bank for a simple transactions I have ever been to. I’ve been here on two occasions, and each time it is the saying it was a simple cash deposit $500.
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October 2022 by Juan
It seems that they don’t want your money, as little and minimum help and effort as possible!
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April 2022 by Roberto y Lily Pagan
It only says it opens iñat nine on Saturday’s and it does not specify drive they or lobby only
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March 2022 by AKSP LLC
Horrible, horrible, horrible. People unprofessional, they literally doesn’t know how to do wire transfer. They need trained better. Came to do a wire transfer teller gone and disappeared on me! Chase you need to hire more professional and better people to work. Employees like Paola need to find a different place to work!
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March 2022 by Kelvin Swanson
Not a good branch. Super busy as usual and only one teller. You would think they would be aware of the high volume of business that is done here and would actually have at least three tellers. Cheapo.
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March 2022 by Paramount Luxury Rentals
Really bad service, people who work as teller doesn’t really now what they doing. They are very unprofessional, came to do wire transfer she can’t do it. Paola needs to go and get different job or trained again. That’s ridiculous. Don’t come to this branch at all!
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February 2022 by Jean Rivera
This location shouldn’t even exist. They simply don’t care about the customer . They DONT WANT TO HELP . This HORRIBLE EXPERIENCE MOTIVATED ME TO LEAVE CHASE . They guy straight up lied to me and the girl greater told one of the reps to help me set up Apple Pay the guy completely IGNORED ME . Now I don’t have a card I have to wait 7 business days and can’t even use Apple Pay because the employees there’s ARE THE WORST !!!! The should Be retrained there employees.THIS WAS THE WORST CUSTOMER SERVICE EXPERIENCE EVER .
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January 2022 by Danielle Viana
bad service and people unable to deal with public!! I don’t recommend , look for another Chase .
