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July 2023 by Eve Villa
Such a wonderful group. Prompt, courteous and knowledgeable. In 3years I've had my account there, Jeanine and the whole Team have been A+++. Thank you for your support.
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January 2023 by Clara
Jeanine was incredibly helpful in getting my new account set up. She was extremely knowledgeable and kind. This location has excellent customer service
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January 2023 by Yadira Davila
Excellent customer service at this Chase, the bank associate who helped me at the entrance and tellers at Lake Nona represent Chase JP very well. Thank you for all you do ! It is my favorite branch. Best wishes and keep up the good work
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January 2023 by Meredith D
I love this bank and branch. Best service I could ask for.
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November 2022 by Alejandro zapata
Ivelise was great per usual. She always helps me every time I come to this branch. Every time I come to this branch I have a great experience with the workers especially Ivelise!
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December 2021 by Mary Ramirez
Hi. This was my first time at this branch and I was a little off since I saw not very good reviews, but actually my experience was great. The lady receiving my cc payment was pleasant, polite and quick. I went on Nov 12th at 4 45 pm.
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November 2021 by John M.
I have been a long-time customer of Chase and have never had an issue. When Washington Mutual was bought by Chase, I stayed with them and, as I have said, I have had nothing but stellar service from them. This location is on Narcoossee Road oh, so expect quite a bit of traffic getting in and out. You really can't begrudge a business for being on a busy road oh, just letting you know. The bank is clean and attractive and the staff is friendly. I would definitely recommend either this Chase location or any Chase location.
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April 2021 by Antonio Guevara
A simple notary request was met with, you need an appointment. What ever happened to customer service?
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January 2020 by Deborah Irvin
I walked in and there was 5 gray haired female officers standing around talking about Christmas decorations. One of the 2 greeters asked me to wait he would check who was available. Then he came said no one and this is an “appointment only” branch. What???? My time is valuable. I’m a business owner and axsenior trying to set up my rmd which is required by the government. In all my years I have never been so poorly treated at a bank!
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October 2019 by kyle bode
I came in today with an account problem and was promptly helped by the amazing personnel. Juliana sat down with me and explained what was going on and cleared up the situation. Amazing branch, highly recommend the location.
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May 2019 by Mark B
My experience with this new branch has been extremely positive; the staff is friendly & helpful. Has multiple ATMs with one that's indoors and accessible 24/7.
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April 2019 by Kathryn Kuehn Smith
Happy to have another Chase location on this side of town. I’ve been banking with Chase for 10 years and am very pleased with their customer service. Their app is extensive; you can conduct a myriad of transactions without leaving your bed. My favorite feature is the ability to deposit checks. Best part? they don’t charge you ridiculous fees.
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April 2019 by MichaelSMettias
Worst branch ever, do not even trust employees who work there with your money including the loan officer Crystal Rivera. They will lie to you in the beginning just to fraud you for the application fees!!! I do not recommend anyone to open or invest with them anymore.
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April 2019 by Jan-Kennet Malmcrona
It is not open but it is shown as if it was!!!
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February 2019 by Steven Golab
New location for chase Bank here in Lake Nona. Will edit this review and add additional location information as soon as I get it.