City Kia of Greater Orlando serves drivers from Orlando, Kissimmee, St. Cloud, and surrounding areas. The dealership offers new, used, and certified pre-owned Kia models like the Soul, Forte, K5, and Telluride, and embraces modern payment options including digital currency. Reviews consistently highlight exceptional customer service. Sales staff are described as friendly, professional, knowledgeable, educated, and hardworking, making the car-buying experience very nice. The service department also receives high praise for great communication, follow-up, and being attentive and thorough. Staff members are noted for keeping customers up-to-date, listening to issues, and helping navigate repairs or recalls. They make processes as painless as possible, often providing additional conveniences like arranging Lyft rides, complimentary car washes, or loaner vehicles. While the dealership can be busy, leading to long wait times, staff do everything in their power to help move the process forward. Customers report leaving with a new vehicle and a 10/10 experience, considering it the best dealership in the Orlando area.
Juan Castillo from Service dept went above and beyond with costumer service.
January 2026
I have purchased 3 vehicles and 2 for my girls..and my experience at City KIA has been the best so far. The whole process from start to finish was easy & smooth. Max and Jacob Levine were awesome! They got me into the car that I wanted. The drive from Lakeland to Orlando was worth it. I will definitely send business to... read full comment
January 2026
Franco Papagno as always very professional friendly and took care of everything I needed.
