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October 2023 by Paul W.
I spoke with someone at night who said they would review and honor my cancellation in the morning once a manager was on. I called back and spoke with a manager who basically said too bad, thats our policy, we don't care that your flight was cancelled. When i said ive stayed at two hotels who honored my past request he said "well now you're 2/3."
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October 2023 by Mitch A.
don't go there even if your just trying to sleep 1 night the room smelled like mold looks like there was a leak in the roof that was poorly patched the only thing I liked was it was walking distance to the wheel and the fun stuff but right next door was a better hotel the ice bucket was nasty on the inside and the bathroom was gross to
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March 2023 by Scott P.
I have never been to a nastier hotel than this place. It should be torn down. I made the mistake of booking 6 nights here. I did not feel safe even touching the bed. There were fresh human stains all over the bed, blood on the sheets, wrappers still left on the counter from someones eyebrow tattoo's, lip stick stains and stab marks on the couch, water damage on the ceiling, blood or poop smeared on the walls, burns on the sheets and the list goes on and on.My room was non refundable but I walked away from that place as fast as I could knowing they wouldn't give me my money back. They even tried giving us another room, but that one was equally as bad. Management was just as bad as the hotel. They were rude and put out that we wanted a different room.This is by far the worst hotel I have ever been to. For the price I didn't expect a whole lot but this was like a homeless shelter.
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March 2023 by Laura W.
This hotel is old dilapidated and has Cocker Roaches 1st off the pictures for this location are really old and deceiving there is no pool I booked this hotel through Priceline and was not able to get a refund, so I had no choice but to keep the room. The hotel charged me a $94.75 resort fee for my stay. I guess the resort fee was for the roaches as one of them walked right across the bed. I immediately brought this to hotel staff's attention, and they moved my room, but I opted to sleep in my rental car in the parking lot after that I only entered the room to use the bathroom and to shower since I could not afford to stay somewhere else because I booked the room with Priceline and was not able to get the hotel to cancel my stay. Most of the lamps in the room didn't work. The towels felt like sandpaper. The desk chair was peeling. The walls were dirty as was the elevator. The trash bins were overflowing and there were no amenities. The only thing this hotel had going for it was the location.
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February 2023 by Michelle Z.
If I could give this place no stars I would . First of the staff is nice however they need to clean better . I would leave the room with a stuffy nose cause of all the dust . The sheets are disgusting. If you put it up to the light you can see stains still in them . I would not recommend anyone stay there no matter how cheap it is and where the location is at . They don't hold the standard of a hotel that is so close to international drive and lots of tourists come . They need to do better
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January 2023 by Raymond K.
The worst experience I ever had with any hotel I stayed at anywhere in the world. This place need to be shut down .From the front desk horrible experience to the mold in the ceiling . No words to explain the horrible experience.
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December 2022 by E J.
I highly recommend that you never ever stay here when traveling to Orlando!1. The building smells of unkempt cleaning practices.2. The GM or corporation contact is a joke. Good luck with follow through.3. Hanging out by patrons or passersbys seems to be the norm.4. They also kept my money like loan sharks knowing I did not stay there. To be so desperate as if they had tons of people waiting for a room. They didn't.To date, this is one of the worst hotels I have ever visited.I would highly recommend the Hilton!
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May 2022 by Familia M.
It's incredible when the staff recommends for you to leave the property for your own good,Sad. -Found 5 dead cockroaches on entering the room. - Bed sheets looked soiled and full of ALL KIND OF HAIR!Really do yourself a favor and look for another place.
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March 2022 by Stephannie M.
Disgusting. Roaches EVERYWHERE. Had to ask incessantly for clean towels. Smells like weed and trash everywhere in this "hotel".This place is a total dump.
