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November 2023 by Ginger Bressler
My husband and I were coerced into purchasing a 2 year vacation plan.We were talked into putting the purchase price on a credit cardThe salesperson told us that we could apply for a Wyndhan credit card at ZERO% interest ( which we were told we were approved for) and when we received the credit card, we could transfer the vacation purchase to that card.We didn't arrive home for almost 2 weeks after that.When we retrieved our mail, we discovered that we had not been approved for the Wyndham credit card.Wyndham refused to return our purchase money.Never try to deal with this company.They are crooks!
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October 2023 by Julio San Martin
My name is Julio Cesar and I’m filling this complaint because of miss provided information. I got q certificate confirmation number: A1900002118796001This certificate was provided to me with the promise of being able to book any of the accommodations in selected locations, Las Vegas being one of the participating locations, and with the only requirement of paying the resort/hotel fees. When it was time for me to redeem my certificate I decided to go to Las Vegas and I proceeded to login in the website to book my reservation. I choose Cancun Las Vegas a Hilton Vacation club as the destination without knowing that there was going to be a “upgrade fee” (I don’t see any upgrades in the building.) I completed my booking by paying $600+ dollars that I thought was already the resort fee, just to find out when I got to the place that, what I paid for, was not the fees to the resort but, something they call upgrade fee. Nobody EVER told me in the 3 times I was in contact with you, that there was such a fee for an upgrade. I’m filling this complaint because of misleading and Miss provided information. If only I would’ve know there was such a thing like that, I would’ve pick a different location because honestly, this place isn’t even what it looks on the pictures. It is urgently required that you inform correctly your customers. This is ridiculous that I had to pay more than 600 dollars to you just to be able to book this place thru your website and on top of that, another resort fee of 300 plus the refundable one. If I were to look by myself on this place it would’ve cost me, if not less, around the same amount I paid at the end. I see no reason for the damn certificate then. I am requiring someone takes action into this matter please!!
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March 2023 by Nohelys Lopez
I bought a package of 105 points and that is only enough for 2 nights, the seller paints you a mute color and the truth is it is a dark world, I feel more scammed. Please make sure that all those people who are seeing the comments do not comment on the same mistake that we made, it is the worst. ?
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February 2023 by Rachel Bak
Be aware for this scam, Wyndham Club, they are salespeople trained to sell dreams, te salesman Lucas said that if I realized it was a scam I could quit at any time, lie, now I will need to pay a lawyer to get me out of this, loss of a lot of money.
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January 2023 by Maurq Pea
The fees are there for sure… but the resorts are top notch and it makes us go every year…. Glad I bought it
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December 2022 by Rodney Lewis
Never, and I mean never, take anything this place is selling. Once you realize it’s a mistake, it will be too late and you will have to jump through endless hoops and continue to spend money to get out of it. DO NOT MAKE THIS MISTAKE!
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November 2022 by Pur Aura
I WANT OUT OF THIS SCAM
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November 2022 by HZ HZ
Scam ,scam scam. BEWARE!!!!
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November 2022 by Nelson Jimenez
Scamers
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November 2022 by Alicia
Wyndham is garbage! Worst “investment” ever. Our experience with them had been nothing short of a disaster. It all starts with a high-pressure sales meeting and once you’re locked in, they try and get you to attend more and more meetings! If Wyndham cared about their owners, they’d give you the proper package the first time you buy; instead of constantly getting us to upgrade to enhance our experience. Beware of their “owners’ orientations”! They lied about priority booking and they lied about the “free” vacation we were promised. You would think a prominent name like Wyndham would mean quality resorts and value but as it turns out it’s all just a swindle. I highly recommend avoiding buying Wyndham timeshare and don’t bother staying at the properties. If there was a way to rate them lower than 1 star I absolutely would! NEVER would have done business with them if I knew their true intention and their lousy availability!
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November 2022 by Nathan Keal
DONT BUY ANYTHING FROM THIS HORRIBLE COMPANY!!!! They take advantage of the elderly, the salesmen will lie to you, they just want your money. The customer service is so horrendous you will just give them your money to be out of the contract with them. IF YOU WANT A HAPPY VACATION AND LIFE DO NOT MESS WITH WYNDHAM OR ANY OF THEIR AFFILIATES!!!! If you want hidden fees and small print on contracts that screw you over..make sure you have a lawyer look over the contracts because they will try to screw you over any chance they get!
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November 2022 by Stephanie Henry
Bought a vacation package back in 2020, Took a year to get a refund did not get any type of communication from this company. They held my money and did not try to do anything to make up for this. I definitely will never spend a dollar with this company again buyers beware!!!!!
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November 2022 by Gabriel Pires
Very bad customer support. Called on Thursday night waited for over 1 and half hours on the call to talk to someone. Was able to talk to someone but 8pm they hung up on us. We tried calling back but 8pm closed. Called today waited over 4 hours to get someone to talk they didn’t know what to do. Told us that office hours are until 8pm. She did said she will drop the call on us and she did.
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November 2022 by Adam Wooten
WORST CUSTOMER EXPERIENCE EVER. Either they take your money and refuse for years to provide the service you've purchased or they tell you to call to settle a payment and they refuse to answer or respond. WORST EXPERIENCE BY WEBSITE, PHONE, EMAIL, MAIL, OR ANYTHING!
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November 2022 by Pamela Healy
Nice people but Not a good deal! 13.7 interest rate plus a maintaince fee that goes up —— not a good business decision.
