May 2022 by Steve P.
Ben, the pharmacy manager, is apparently not on the same page as his employees. A pharmacist told me they ordered a prescription on Wednesday and that it would be in on Friday. On Friday I called to see if it was in and Ben told me they haven't had the medication in over a year and can't order it, then hung up on me. I called back for clarification, asking if I should just have it sent somewhere else, as I know this medication is readily available to order and I've never had an issue in the 10+ years I've been on it, and he told me "I can't tell you what to do", which was basically him saying they won't order it and can't help me, despite holding my prescription for 3 days first. I should've trusted my gut and not had the script sent here but it's the closest pharmacy to my house and I thought it would be nice to patronize a local pharmacy instead of a big corporate pharmacy like CVS. I guess I'll have to go somewhere else.
