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November 2023 by Cathy Powers
Good stuff lots to choose from great customer serviceGot a sectional from there we love it it arrived on time oh also fantastic prices for such good quality
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November 2023 by Sasha Vitek (Sasha Phoenix)
I had a very good Experience at Comm’sHomePlus on East Colonial.Dante was patient, Friendly, Efficient and Informative. Every detail was covered and in a timely manner but we were not rushed. He paid the attention to everything we wanted and we will be going back to this location for flooring and countertops because of this experience.
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October 2023 by C M.
This company has now robo-called me over 30 times, never once been there, never applied for anything there. Scammers. Why anyone would actually go here to purchase anything is baffling. Just Google their behavior...
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September 2023 by Steven Gammill
We have never been more satisfied than any other competitor. The GM Tom was awesome ?, he knows his industry well. We bought a 85 inch TV for a great price and we replaced all our 17 year old appliances also. delivery was absolutely ? perfect and we are getting everything installed tomorrow. Great Company, great GM ‼️‼️‼️? ~ however he is a Jets fan…. Still waiting for my Chicago Bears 85 comeback ?‼️?
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September 2023 by Shanay Cogdell
Amazing service! This is my second time using the company, and they never fail me. Great communication and as always, Everland gets the job done!
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September 2023 by Heidi Hernandez
I was attended by Tyiago and the Manager Fabrice for the purchase of a washing machine and a dryer. Excellent attention, very professional and full knowledge of their work. Friendly and attentive. I thank you for my purchase. Thank you.
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August 2023 by Andres Verney
Found the appliances I was looking for at a decent price. The purchase experience was a bit frustrating. Seems like the sales rep was not fully trained on their checkout system. Took about two and a half hours to buy a refrigerator and dishwasher. Thankfully the front desk staff was able to get me checked out in about 30 minutes. Manager was very friendly and helpful. Certainly will give them another chance.
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August 2023 by Farah Chrisphonte
The staff is very professional. Thanks to Alicia Haines for her warm welcome. She was very patient with me when showing products around the store. Great customer service!
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August 2023 by Homar U.
Me and my wife went in person to the e colonial store in search of a mattress we got there and we were undecided about which mattress to get. The salesperson told us about the sleep guarantee as long that we keep the try mattress for 30 days if we are not happy or satisfied we could exchange it or return it. So we went back after 45 days to the store and explain to the salesperson he told us no problem we went back to the floor and pick a different mattress, wish we did the salesperson went to the computer to do the exchange after the held us for 1 hr. the manager came that there is nothing they could do because the 1 mattress that we pick was not cover under the sleep guarantee, I explain not only the person who original sold us the or the person who helps us today said that is not my fault that their staff is not properly trained I was told 1 thing and now is something else. I also call the cust service line to open a case still waiting for a answer. I have $2500 purchase that I cant return or sleep in
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July 2023 by Yvette Martinez
I went to see if they had living room furniture that was durable, nice and inexpensive, and a sofa bed. What I got was amazing!!!! TJ showed my mother and I a couple of pieces, but we had been very specific about what we wanted, what we could afford...... TJ came thru for us. He was saving the best for last. He explained the financing options we had, explained the warranty they offer.... We met the Manager and several other employees, they were all so nice and made us feel comfortable. TJ wasn't one of those pushy sales associates you get at some other places. He really listened and got us exactly what we wanted!!! I would recommend this Conn's and especially TJ to all my friends and family! Thank you TJ and everyone else that was there today. Made my day! East Colonial Dr.
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July 2023 by David Clark
Horrible customer service, ordered a couch and recliner that were in stock on Monday, scheduled Friday delivery, they emailed me Wednesday they had sold my couch and it wouldn't be in stock for 30+ days, I switched to a diffirent couch, My delivery window was 4-7PM, they showed up after 8PM, I answered the door with a beer in my hand and told him to give me a minute to put dogs away, he said I need to reschedule he doesn't have time to wait and he is not dealing with a drunk tonight, and drove off with my stuff, Called Conns they gave me a new delivery date of 7/5, I already had the old furniture removed so pretty much having family in town for the holiday with no place for them to sit, I guess I see why they went with the name Conns, use ex-cons as delivery drivers, and Con their customers
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June 2023 by Ms. Coco Marrero
From Tony Saies Associate, Manager Sonya, Manager TomTheir Custoner service professionalism mannerism etiquette speaks in high volume concerning customers needs desires & providing product knowledge. Thank you East Colonial Conns Team phenomenal crew…Militza Marrero GonzálezCoraiima Marrero
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June 2023 by Katie Gunter
The entire team from start to finish when purchasing my new bedroom set was absolutely perfect. From the time I walked through the door to the delivery drivers. I'm extremely happy I chose Conn's for my new purchase. I highly recommend them.
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May 2023 by Sally Harry
This is the ONLY place to shop for furniture! Tasha is fantastic and goes out of her way to make sure you are making the right selection. No hard sales people in this store just helpful wonderful staff. The manager is awesome too! Make sure one of them serves you when you visit this store….
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May 2023 by Anthony Spark
Very bad shopping experience bought a lot of appliances and furniture. Got scammed and the delivery guy was very unprofessional. The washing machine is leaking. The hot water is connected to the cold water pipe. Cold water connected to hot water pipes. Extensive damage to walls. Clothes burned. Screws left on the stair floor. The foot was stabbed. So far, the project has not been modified. Strongly recommend not to buy here. You will be screwed. The mobile refrigerator destroyed the land, and the courier had a bad attitude. very bad. I now think the delivery guy is shady and messing up my new home on purpose