October 2018 by Nader M.
The Tire Center ripped me off. Took $12 to plug my tire with a nail. The guy there with blonde hair, said it's refundable if they cannot fix it. Called me after 20 mins to say it's not reparable and the $12 prepaid fee is now non refundable. Liars and cheaters work at this Costco. Avoid being ripped off.
September 2018 by Guy F.
Costco in general has been a very pleasant experience (member since 2006 and family member since price club) but this is one of those that is always over crowded, has patrons who are a little rougher around the edges and pushy than other locations. Parking is impossible and clientele is unaware of standard etiquette when it come to the parking lot and in warehouse. Went yesterday and was unable to get gas when someone decided to take up two spaces at one pump (looking at you silver Honda Odyssey) Had to park in the extreme back of the lot near the loading bay and fight through a crowd of patrons from car to back of store and back to the front. Realizing pharmacy was closed and was unable to salvage the trip as the sea of people made picking up the odd purchase impossible. No comment on customer service as I was not even able to attempt to purchase items. I'm sure for some this experience is tolerable but this place always seems to be packed to the bursting point and making shopping there a hair on end harrowing experience full of elbows to the side and children running amok. Skip this location for the alternative which is slightly more civilized. And don't skip the açaí/yogurt swirl. It's on point.
August 2018 by Lucas A.
Felix's (greeter) exceptional service is one that should not go unnoticed. He was very polite and easy to approach. And yes, an entire review for one employee.
July 2018 by Eric W.
Basically their service is lacking on entering paying and exiting.... so you might say anytime you come in contact with a representative of their store... i am a huge fan of Costco and have had great experiences in Merced CA and Reno NV... also the location is horrible and a headache getting to it with all the traffic... they need one in Hamlin area!!!!
July 2018 by Tim M.
Very nice to have a new Costco with easy access from Millenia or John Young pkwy. Side. Easy access gas station with probably the best prices around. Food court has plenty of seating. I'm not too excited about the tire dept. anymore. I feel that they are too rushed to be thorough. Maybe I'm wrong but that's the impression I get.