Cricket Wireless Authorized Retailer offers excellent customer service, with staff members like Moises and Jessi being highlighted for their respectful and kind assistance. Customers appreciate the agility in finding solutions to their questions and concerns. Jessi, in particular, earned praise for her outstanding knowledge and responsiveness, even following up when a desired product became available. Reviews emphasize the team's customer-oriented approach, making clients feel valued and well cared for. Many customers express their satisfaction with the service, stating that it surpasses their experiences with other carriers. Overall, Cricket Wireless Authorized Retailer is recommended for those seeking a positive and supportive shopping experience.
Moises assisted me, he was very respectful and kind, super agile in finding solutions to my questions. Excellent client service. In few places have I felt so well cared for. Super recommended
May 2023
The representative knew what he was doing, he was able to transfer phone data easily and was very friendly.
June 2022
Great customer service the two staff I met are professional and great to the customer. Helpful and nice.