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February 2024 by Kevin Roy
The store is spacious and well organized with plenty of available options to find a croc you need. The staff greeted us and were friendly.Depending on the time you visit will vary how busy and condition of the store is since the outlet is in a tourist area.
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February 2024 by Rachel R
There is absolutely no discount on the shoes there, there may be a little rack of on sale but very little choices. As far as the service/Customer service... not ONE of the 3 of the people who worked here even lifted an eyebrow or said anything to me the entire time I was in the store.Not even a Hello...!!
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January 2024 by Patricia Bryan Rodriguez
Crocs really need to start giving better discounts and having better sales. I know the shoes are very popular but for that reason they should give customers better sales considering what other merchants do. It is always such a disappointment when they put on a sale as it's never really much of a sale at all.
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December 2023 by Tommie Morrow Jr.
Riley was amazing! So helpful and kind, she was truly a delight!
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December 2023 by Paula Murphy
Expensive but it you like crocs this place has a whole range to choose from
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October 2023 by Sly Lessard
Staff were fun and helpful. Definitely recommend.
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October 2023 by Jon joe
Great selection of crocs my wife loved the shop.
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August 2023 by Francheska Woods
I just actually wanted to go ahead and make a review about my Experience today at crocs but I guess someone beat me to it (Review below) I was actually in the store when the incident took place.The Manager specifically the one being spoken about Star is always a joy when I go shopping into this crocs!!!! There was a special release croc today which is only one per person young kids were rude belittling and disrespectful towards her and coming from customer service for the past 15 years she did exactly what she was suppose to do she actually handled it very beautifully in my opinion,. She followed her clear company guidelines, and still even after she’s stated, she could not put her job at risk. They did not care and just kept badgering her. She stood her ground stood firm and still handed everyone in the store with care. Don’t let these delinquents kids take that girls job because they’re crying about something they cant have ! Crocs you have a rockstar in that store I love her service anytime I go in with my husband and son I was hoping to write a review about her prior to any thing being posted about the incident since they asked her for a name I figured they’d write something false. Do right by people !! This is my crocs store and I hate that I witnessed this happen but glad I can come to that girl defense!
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August 2023 by denver
The customer service was poor, and they were not very friendly and were incredibly rude. Worst Croc store in Orlando.
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August 2023 by Googoo Jamba
Star the manager was discriminatory and denied selling me crocs
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August 2023 by Shierly Sierra
Tha best and most comfy shoes ever, great variety in this store.
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July 2023 by Jessica G
very heavy tourist area so I'm sure this is why they thought they could pull it with me but fortunately for me I'm a floridan. crocs were 15% if u signed up for there texting program and spent more than 55$. when she scanned my crocs which were priced at 64.99 originally, she stated I could text code for % off and get free croc shine with too. even explained how to apply it. after scanning it and discounting it came to 64.99 still.. she said "oh it only takes taxes off." (but in reality she was ringing up the crocs AND "free croc shine" and taking 15% off that.) AFTER SAYING shine WAS FREE. after questioning the price she took the croc shine out of the bag..without my knowledge (noticed while walking out) after saying it was free and changing the price to 58 and some change.. 15% off of 64.99.... she tried charging me for the croc shine that I never asked for and only taking off 15% from THAT new total. she tried to scam me. after questioning her she realized I knew and got very defensive. please always question . don't just pay if you know something is off, even when the customer service is rude.
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February 2023 by Baby Walker
When we walked into the crocs store, we were ignored, but didn’t really notice until every other customer that walked in was warmly greeted. We brushed it off, but we were the only ones that went unacknowledged and weren’t offered any sort of help/service and ultimately were the only ones out of all of the customers in the store that bought any items. We’re unsure of why we were treated this way, but we felt that it was totally unacceptable since everyone who walked into the store was treated like an actual guest. If you’re going to be rude, at least be rude to everyone .. it was strange behavior and if you’re looking for crocs, perhaps take your business to the nearest store where the customer service is equal for everyone that walks through the door.
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December 2022 by Fork U Academy (Bill Barlow)
If you love Crocs this is the mother ship. My granddaughter is very happy we set food inside this store.
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September 2022 by Karen Alleyne
Helpful staff, clean store, great offers. I enjoyed shopping here
