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April 2024 by Aero Maestro
Clean gym, cool staff ?
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April 2024 by Gustavo Santiago
Lack of customer service , very poor, especially the girls. No smiles, no attention, there full of them self. I’m changing to another gym.
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April 2024 by Andrea Zapata-Volkmar
Amari was excellent in providing customer service answering all my guest pass concerns at the front desk. Super professional and kind when greeted at the door. Excited to come here.
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April 2024 by Karen Hernandez
I do not recommend this gym, the manager is rude, zero customer service, I need to cancel the training plan and they do not allow it, they take me from 10 days to 10 days, I asked for a refund for unused sessions and they do not allow it either, a headache this matter.
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April 2024 by Gustavo Garcia
julian is the greatest bro fr!! Manager of the year idc. this is the only guy who willingly delivers all the time. costumer service memberships you name it
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April 2024 by Arian
I had a disappointing experience at Crunch Lake Nona. The coaches there come across as very rude and unprofessional. Despite being a member for over two years, I was rudely told to put my shirt on in the cardio room, even though it seems to be a common practice among other members. This inconsistent enforcement of rules indicates a lack of clear communication and management oversight. Moreover, the gym is consistently overcrowded, making it difficult to access machines and equipment. The gym's inability to accommodate the number of patrons and the discourteous behavior of the staff greatly diminish the workout experience. It's clear that this location needs better management and a more respectful approach to members. I would recommend looking for alternative gyms in the area.
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April 2024 by Nick Morales
Came here with my friend to experience a new vibe. I was super excited to get my workout done but I was took by surprise when the extremely rude lady upfront told me to stop. She snapped at me multiple times with the thought I was attempting to “sneak in” when i’ve been a crunch member for years. This was unexpected and very unprofessional. Do better.
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April 2024 by Dylan Nguyen
love the gym! great place to workout! Jason was super helpful. come check it out!
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March 2024 by Elena Vallejos
Gym is so good and Frankie was the best!
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March 2024 by Moises
Gym is very clean and Frankie was so helpful!
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March 2024 by Brandon K
Great gym! Frankie was so helpful
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March 2024 by Cami De Sousa
Julián you’re the best. This gym is amazing the staff is great. The memberships are economical and facility is top tier. ????
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March 2024 by Hunter Brodniak
Jason works and does his best to do right by the members. Worlds above his predecessors who ran this place before him!
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March 2024 by Antonio Henning
Great place to work out! Customer service is always great! Jason and Julian are the best!
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March 2024 by Jason Thompson
This place is awesome! Plenty of great equipment and the staff is always super welcoming and friendly! 10/10 recommend!
