-
February 2024 by Scott V
This is simply the worst store I’ve ever been to.
-
January 2024 by A. Nonamoose
They are a UPS "Access Point" and they refused my package. It was marked return to sender and now I'm going to have to wait another week to receive it.
-
January 2024 by Mickey Blueshirt Productions
customer service is AWFUL have no knowledge on shipping a UPS package either
-
January 2024 by Nicholas Alberson
This location is hard to access, being near a congested intersection and bad parking lot layout.The pharmacy is cramped and I often see the employees struggling to get around their cart to perform tasks.They are understaffed for the volume they had before the merger from the other nearby location, let alone the new customers being included. I had to wait on line for 20 minutes today alone, and this is not a one-off experience.CVS corporate made a bad decision to merge the locations and not actually staff or size the department.The staff, on the other hand, are trying to cope. There is only so much they can do without the space or personnel they need.
-
January 2024 by angel quintero
This cvs pharmacy is very slow and understaffed, which makes the process of picking up your medication a very long and tedious process.There is no getting around the waiting in line, weather you go in the store or you go by the drive through it's a very long wait time. Store is really not that old but it looks messy and unkept Dirty.
-
January 2024 by Jesseca Delgado
This location leaves a lot to be desired. Pharmacy will close at random hours, store is messy and unorganized, staff not very friendly. The bathrooms stay locked which should make them easy to keep clean but they smelled of urine, app soap, paper towel and TP dispensers were broken, no soap in the entire bathroom and trash was everywhere. I will never go back to this location. The parking lot is a great cut through from Conway to Curry Ford. That’s the only thing this store is good for.
-
January 2024 by Nozila Parpiyeva
Worst CVS I have ever visited. They did not accept my Medicaid for prescribed medication and charged me. Even there is a sign that tells that the Medicaid and Medicare are both accepted. They do not care about what they have written. It is time to change my pharmacy to other one.
-
January 2024 by Jose L. Martinez
What I see I'm not the only one complaining...long, long, long wait...definitely I will call my doctor to change to Walgreens or Walmart...no wonder they have a 2.5 in the reviews...
-
January 2024 by Rocio Ramirez
2 hours in store to pick up a prescription,then I ask she said ohh im not taking your endurance 2 hours later
-
December 2023 by Hailey C.
This is probably one of the worst pharmacies I've been to. I've been using this CVS as my pharmacy since I've moved here and they keep messing up my prescription. It's just one prescription and they've gotten it wrong two times that I've filled it. I waited in line for 20 minutes just for the lady to be rude to me and act like me getting a prescription is an inconvenience even though they are the ones who keep messing up. She said I have to have the wrong prescription to get my right prescription, after waiting 20 minutes her sending me away and being rude did not make me happy. I'm switching to Publix pharmacy now and I will not be going back. 0/10
-
November 2023 by Jon (Schwiggity)
Everyone working here is nice enough, but the waits are killer. They've closed some other local CVS stores and many patients got transferred to this one. Of course CVS doesn't actually increase staffing when this happens. So they're understaffed of course and getting your Rx just takes forever. They've also been the most expensive when it comes to paying out if pocket. I'm going to be looking elsewhere for my scripts soon.
-
November 2023 by Matthew Cavalier-Sargent
This CVS is always overcrowded. One person to help a line of 8-10 people. The staff in the pharmacy are over worked but do not make any effort to move a line along. CVS closed a pharmacy a mile down the road. A pharmacy that was always helpful, efficient and friendly. Now, all of those customers are forced to go elsewhere. These executives make decisions to close stores without truly understanding the communities they serve and who they'll be screwing over. They only care about money and immediate decisions. No long term planning at all. I will be looking for a new pharmacy. This isn't the one.
-
November 2023 by connie orellana
We went in to buy vitamins we saw that they were buy one get one for $1.yay. Went to the front no one there no problem did self checkout. As we are starting self checkout a lady with black straight hair and tan skin comes up say “y’all good?”We say yea thanks. We ring both of the vitamins up and see that the second comes up regular price. My partner says “hold on wait I the second one is not ringing up as a $1. The lady says “hmm press done and pay, WOWWWWW you see that” very sarcastically. Which I know it was a stupid questions of ours but that was totally uncalled for. My partner did say “I don’t need none of your attitude” they went back and forth for a min and then the self checkout stopped would not take our cash. He suggested we let the “stupid lady do it” he was pissed by now. She said “you mad huh you mad yep” then says “no I won’t help you do it yourself”. Now i know they were both out of line however it is still her job to ring us up. In the end I did get the self checkout to work. Nevertheless the lady’s attitude and behavior was completely uncalled for. Not sure if this gets read but hopefully doesn’t happen in the future I live down the street and it very convenient to get my vitamins from this store.
-
November 2023 by Michelle Styrk
Waited forever in the drive through while three pharmacy team members did who knows what. Paged three separate times and two of the pages over intercom were ignored. Did not see a line inside. Lost customers in line behind me. No customer service at all.
-
November 2023 by Amy H
The store personnel in pharmacy and front check-out were extremely nice and competent. The coupons help with pricing and I do the Carepass monthly coupon which saves me a lot.