-
March 2025 by Ariel Salgado
The guy Mike is always rude. I called to ask if a certain product was in stock and he says “it’s the same stock we’ve always had” with an attitude and he assumes that I know what he’s talking about. Ridiculous.
-
October 2024 by Donna Marques
Phone is automated. Go there is person closed for an hour lunch. Go back said they would fill my prescription. Never did. Three attempts. Changed pharmacies.
-
September 2024 by Martin Strain
I'm LIVID with the pharmacy. They had us wait for nearly a week to fill my mom's medication. Then after several calls we finally get someone on the phone just to tell us her insurance isn't covering it and the cost is 3,000 dollars and that's with 50% off (apparently.) Now she is down to her last few pills and it's labor day weekend. Now she may end up in the hospital.
*UPDATE: After calling the insurance company they confirmed they cover the full cost and that CVS had in fact never reached out to them. My mom has NO medication today but we are going to a different pharmacy from now on.
-
August 2024 by Ms. Harley
Melissa is rude, aggressive, and vulgar! She definitely has no kind of business interacting with customers. She needs to remember who makes her paychecks.
-
May 2024 by Jeffrey Huff
My doctor called in a prescription last night and to ensure I had it filled today, I went to the pharmacy in person. The pharmacist was so exceedingly rude, asking me if I had the right pharmacy, stating she had nothing for me when if she just listened when I spoke, she would have heard me say my doctor called in the prescription last night.
As a customer, I don’t want excuses that it’s been busy today or that you haven’t checked voicemail yet. I need my antibiotics, not a rude pharmacist who hates her job.
I’ve been going to this pharmacy for years, now I’ll be using Publix pharmacy going forward. Great job, CVS.
-
April 2024 by octavio boy
Talk about rude employees. They are on the top of the list. No customer service.
-
March 2024 by Mike Black
Great service, well stocked, close location, clean
-
January 2024 by corey chamberlain
Never a good look when you have to walk outside to find an employee to help you because the only two people working the entire store are taking a smoke break together right outside the main entrance to the store.
-
November 2023 by Mileva Garcia
I went to this cvs on a date night and my partner and i were simply grabbing snacks, drinks, and model cars since we are car people, we got followed around the whole store and followed when we individually wanted to use the restroom before we left. we felt HEAVILY UNCOMFORTABLE and RACIALLY PROFILED, we paid for all of our things and quickly left since we were uncomfortable and noticed we were being accused of suspected theft. awful store at lake baldwin. If i could get the names of the workers i could for anyone that would like their names.
-
September 2023 by Connie B.
I depend on CVS. John, the pharmacist, is like an old-timey pharmacist. Super helpful and knowledgeable. If you shop there regularly, the discounts are worthwhile. Their variety is more than adequate. You don't need another pharmacy.
-
September 2023 by Harley Sun
Love this CVS! Everyone here (except for the pharmacy- they are rude and seem miserable back there at CVS pharmacy) is wonderful!!! Each and every single time I go they are friendly and knowledgeable. Thanks to everyone (again, except the pharmacy) for being so great! It’s always clean and organized here and it’s always stocked with great options! Everything you’re doing here is appreciated, Team! I also want to give a shout out to Liam.. he is so kind and knowledgeable and has helped me time and time again and with the most incredible attitude! I appreciate you all!
-
July 2023 by Roxy Anderson
If Aetna didn’t force us, no one would CVS. They’re slow and horrible.
-
July 2023 by Liz Barton
Clean and close to apartment
-
June 2023 by Leslie R.
I've been a customer of this CVS since it's been open. Usually I don't have any problems. But two young employees seemed to think I was trying to shoplift some over-the-counter medication. Without even asking what happened I had one of them standing over my shoulder during the entire self checkout process and even went through my bag. The scanner scanned the medicine before I was able to put it in the bag yet the sales clerk did not believe me and continued to be aggressive in her actions towards me. I will be calling the store manager and I will not be going to that CVS again. Despicable that honest citizens are profiled the way they are. I am a professional businesswoman and was dressed in casual professional attire. They were rude and condescending and it was inexcusable!
-
December 2022 by Manuel Hernandez (Manny)
The location and the attention are two big positives for me. However the folks in the Pharmacy are overworked: it’s clear they need to have three people at all times yet they are only two at any given time. This impacts their ability to pick up the phone (highly recommend avoiding it as they don’t pick up) or sending SMS notifications when your prescriptions are ready.
