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February 2024 by Jorge Valenzuela
Worst costumer service in world, the chinese guys is a racist person, dont like to take care of latin persons
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January 2024 by L R
Good customer service experience, friendly and professional staff
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January 2024 by Megan Warner
The pharmacy NEVER answers its phone. If it wasn't for my insurance I would use a different pharmacy.
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January 2024 by Getchel Harrigan
This store gets 0 starts from me . Customer service is absolutely horrible . Pharmacy does not pick up the phone . Even for medical providers. Was trying to get medication transferred to Walgreens . Even Walgreens couldn’t reach them . This issue needs to be solved asap . Playing with peoples health is crazy .
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January 2024 by Melanie Jacobo
The staff has no patience for those who speak a different language. I don’t typically leave reviews but what I witnessed today I crazy. CVS need’s to have better staff in this location since they don’t have time for the patients coming in as per them. 12/11/2023
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December 2023 by Jeanette LaFountain-Foss
Every time I go here the ladies are out of the normal sweet and helpful. It’s a breath of fresh air to shop and get my family’s medicine from this store.
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November 2023 by melissa espaillat
By far the WORST service ever. I was in the drop off drive thru lane. No sign no come nothing was present to tell me that the lane was not working. Meanwhile the lady proceeded to take other vehicles and just by pass me as if I was invisible. I come inside, she still in gores me because she doesn’t know how to fill. Just inexcusable. Never come here. Service is awful. Not professional or kind.
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September 2023 by Jm V.
Great customer service, they made me feel welcome, the managers and the front store employee , Mel, Lake and Jen!
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May 2023 by Máximo Proenza
Jenmarie was very helpful, give her a race!
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April 2023 by john richardson
The worst pharmacy in Orlando.2 times I’ve tried to call over a simple issue between the online prescription company and the pharmacy. On hold for over 30 minutes both times and never answered. I leave work and go to the pharmacy to find that there is not anybody on the phone. Called the phone number from the store and went to hold without anybody answering the phone.Never had any issue with the Walgreens directly across the street.
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April 2023 by Araceli Martinez
So far, my experience has been great at cvs. They have great customer service.
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April 2023 by JM VL
Best customer service, Jen saved my day!❤️
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March 2023 by TKSOULFREE TKSF
Horrible experience in this cvs, my 1st time and last! That old Latin lady I think her name is Liz needs to get a costumer service training ASAP! She wants me to leave my backpack with cash and other important stuff with her at the front so a lovely lady at the line suggested her to check my backpack and I said all I need is. Acovid test ,that horrible cashier ignored me and called someone else, why she didn’t told me that the Covid test was just right there next to the entrance?! Thanks God Eliseo came checked my backpack after I told him I have cash everywhere in my bag and all I needed was a Covid test, he told me that was just there… that horrible old cashier needs or get training and be empathetic with costumers or cvs just need to fired her!
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December 2022 by Ta'lese Hobbs
I came in 12/23/22 and I had an awful experience with the older Spanish lady Jessie. She was very rude and telling me I couldn’t pick up my prescription & I asked if I could pay cash and she rolled her eyes at me and walked away then came back and told me a whole bunch of nothing.Jessie was HIGHLY unprofessional and did not want to assist me. She works at a pharmacy and are treating people like this? She shouldn’t be employed. Evil lady.
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December 2022 by Talese Hobbs
I’d like to thank viet. He was so kind and professional literally the best. He made sure my insurance paid for my birth control. He wasn’t rude he was very sweet and kind unlike Jessie. He worked so hard to get my insurance issue resolved. Thank you Viet!And thank you to the store manager Lake, he was also so kind and professional. Those 2 deserve raises with how kind they are and having to clean up their coworkers (Jessie) mess. The 2 kindest ppl I’ve met there so far!