Orlando VW North is a premier Volkswagen dealership in Orlando, Florida, also serving the nearby areas of Winter Park and Altamonte Springs. They offer a wide selection of top-selling Volkswagen models like the ID.4, Jetta, and Tiguan, with flexible financing and leasing options to suit customers' needs. The dealership's service center is staffed by certified technicians who provide quality services such as oil changes, tire rotations, and OEM parts replacement. Customers praise the friendly and knowledgeable staff, particularly sales representatives like Josh, Bob, and Brett, who provide exceptional product expertise and personalized service. The dealership also supports local charities, demonstrating its commitment to the community. Reviewers appreciate the convenience of online shopping and purchasing, as well as the overall smooth and positive experience. However, some customers have had mixed experiences with the finance department and service department. One reviewer encountered a disrespectful interaction with a service staff member, and issues with the shuttle service and loaner cars. Nonetheless, the dealership's long-standing service advisor, Mark Aguilar, has consistently provided excellent customer service and addressed any concerns. Overall, Orlando VW North is a well-regarded Volkswagen dealership that offers a wide range of vehicles, flexible financing options, and generally positive customer experiences, with a few isolated incidents of subpar service.
My service advisor Mark was able to get my daughter’s car in there and fix in a matter of hours as she had to leave to go to college he was professional very courteous and I highly recommend him
November 2025
Arthur is truly the best! Honest and fun to chat with!
September 2024
Everyone here is so kind and helpful. I really appreciate Francisco’s honesty.
