-
January 2024 by Iliana Ortiz
My hair was really damaged. I hadn't cut it in 6months. I made my appointment and got a deep condition and cut and my hair felt great.
-
January 2024 by Natasha Rivera
I had the best experience and customer service. Lorenza is amazing. She took such great care of my hair, took the time to do exactly as I wanted and the results were fantastic! I am very happy with the final result and will definitely be coming back here!!!
-
January 2024 by Yadira Mangual
I love the whole experience from beginning to end . Lorenza’s energy is amazing and left my hair looking so beautiful. Wow definitely will be coming back . I have gone in the past to a salon that did a horrible job on my curly hair so I was disappointed. I found Lorenza and she was excited to do my curly hair and I have a lot . She has very positive energy and has a passion for hair and really loves what she does .
-
December 2023 by Mirlene Principal
The customer service here was stellar and they took very great care of my hair. I have thick long African hair, and they were gentle and took their time. Wonderful place with friendly service!
-
December 2023 by Young And the Restless
I absolutely love this shop. I’m from California and I come every time I visit. Lorenza is the only person that I will allow to touch my hair. Please RUN don’t walk to see her, you will not be disappointed!!
-
December 2023 by N
My hair person was way on vacation and I wanted to have my hair cut professionally, so visited this place because of the nice reviews I read online. I went one and will never again.What I disliked the most out of my experience was Lorenza’s endless self-glorification about her Black clients with coarse African hair’s comments. She might have felt comfortable with me as she thought she knew my origins, but she really went over the board speaking about her clients and because they don’t speak Spanish, she even talked in front of them. It will be not nice of me to repeat even a little of what she said, all I can tell is that it was very bad.Here is my own experience with Lorenza and her assistance, shampoo woman, I’m not sure if the name was Maria.1. I arrived at 945am for a 10am appt. cut and wash for my natural (zero chemically treated) hair. I waited one hour before my hair got wet (step 1). I departed this place at 3pm. All it was done was: quick wash, dry on hard bonnet for 30minutes, cut, a little bit of blow dry, done. Most of the wasted time was spent waiting between steps. I do this myself at home and it takes me 45 minutes top, if I go to a salon it can take from 1 to 1 1/2 hr. with waiting time. Lorenza took 5 hours. I asked her what’s to be done to get service on one’s scheduled time and not spend 5 hours for a cut and wash service, she told me to book the 1st appt. at 8am. Terrible answer! I know it would not happen even if they close the door to only work on one person, just because the way they work. But I wasn’t going to waste my time again probing my theory.2. The shampoo woman was rude beyond measure, she did not greet me or spoke, except to ask me if the water temperature was to my liking to which I replies “I prefer it colder and please rub my scalp harder on the right because it’s itchy.” Her response “I did not ask you about your scalp” it was so uncomfortable having my hair “handled” by this woman, she seems unhappy and angry. I wanted to get up and leave, but could not do my hair myself because a recent hand surgery.3. I asked Lorenza for a very short bob cut (undercut pixie bob). She gave me a long bob hair cut; only cut 3 to 4 inches and kept my hair shoulder length AND still charged me the same quoted amount which was double what I paid in a high scale place, also Dominican with AN ACTUAL SPA in it and the fastest, nicer and easier service once can get in this city. I asked her to cut more as I had asked her I wanted my hair, she told me “I cut more and the way you wanted next time, leave it like this for now, it looks nice, you have such nice hair.” Although, this might be a “compliment” it was the second rudest thing after the scalp comment. I wasn’t sure if she was again self-glorifying for her job on my hair or giving me a compliment. If the latter, I do not need compliments, my hair looks nice even on the worst hair day, but I don’t give it much credit because have had it all my life. But most importantly, I’m paying you do as I ask. End of history and decided not to get into a dispute and I pretended it was okay, mainly because I was skeptical, she couldn’t do a good job or mess it up more out of anger. So here you have it, the most expensive, dissatisfying experience paid because of fake reviews and fake business names and thanks God there it was something simple, and no a chemical process because who knew what would have happened to my lovely hair. Next day I went to a supercut and got the haircut I wanted and was out of the door in less than ½ hair (wash, cut, dry) paid less than ¼ to what I paid Lorenza. I’d recommend her to take the “spa” out of her business name because she does not have a spa at this location, but I think that people who visit this place would care more about getting respect that is not being talked about on their back (or on their faces in another language), respecting their time, getting a nice person for a shampoo man or woman nor an ogre, getting what one’s pays and not what she want to give. But there are always alternative places to go to.
-
December 2023 by J P
Excellent service, good price and my stylist- Lorenza has surely developed the talent God has given her. I am super happy with my wash, cut and blow it. A definite win!
-
December 2023 by Luna •Oya• Shii
This salon was recommended by a family member. I haven't done anything to my hair for over two decades. When I walked in Lorenza warmly greeted me like family. I was a little early (about half hour) and she took me. I will say this, Lorenza and Maria are blessed by GOD. They made my experience a very pleasant one. Maria is kind and patient (not to mention hilarious) and Lorenza is literally an absolute Angel. I was in anticipation to see the results, and was not disappointed! If you're looking for a good, nice, clean and comfortable salon, this is the place! I will be recommending this Salon to everyone! I absolutely love them. This is my new home now!Services: Shampoo & conditioning
-
December 2023 by gerica glam
My hair is always flawless when I come out of this salon. Lorenza is the sweetest soul. She’s so kind and knowledgeable. Always recommends what’s best for your hair. I brought my daughter here as well to fix a mistake we did at home. She has curtly hair and had a huge knot that had no saving. When I tell you this is the best and healthiest my daughters hair has been! We’re both so happy with the results. My daughter came in afraid and not knowing what to expect, Lorenza made my daughter feel so comfortable and confident. She went from tearing up to leaving with a huge smile on her face and showing off her hair. She now looks forward to her hair appointment. Thank you Lorenza!
-
November 2023 by Aysia Johnson
Lorenza is fantastic! Found this place through a Google search and I’m so lucky. So patient and gentle the whole time and even made sure I was in and out in a reasonable time frame. Lorenza didn’t just do my hair today, she really made sure I felt beautiful after. Thank you!
-
November 2023 by Edithbeth Santiago
My first time in the salon and I loved it! The salon was clean and beautiful. The staff were so nice and accommodating. They treated me like family. Definitely my new hair place! I loved it here!
-
November 2023 by Kandy Edmond
Just relocated and needed a new hairdresser. Extremely happy with the knowledge regarding hair care!! Very professional and I appreciate the honesty with the route to a healthy hair path. I have very thin hair that gets frizzy fast but Lorenza’s magic hands allowed my natural hair to withstand this Florida weather. I will be making this my routine stop. Would definitely recommend to a friend!!
-
November 2023 by Rosemary Rodriguez
This was my first time going to Divine Escape, and Lorenza did an amazing job. As soon as I arrived, I got my hair washed, cut, and was put under the dryer. This is a great salon!Services: Shampoo & conditioning
-
November 2023 by Nicole Santiago
This place has been my second home since they 1st open 16 years ago and since then I have only got my hair done and trust getting my hair done with lorenza she is the best my hair is always beautiful and healthy thanks to her. They have amazing customer service and it's always so clean cozy and family oriented and her hair skills are beyond fly. Once you come here you will never go anywhere else. Trust me???
-
October 2023 by Blanca Castro
I was looking for a Dominican Salon & I came across Divine Escape. Lorenza did an amazing job along with everyone else. My hair feels great. Healthy, soft & shiny. She uses excellent hair products. I recommend anyone that is looking for a great salon to go there. Customer Service is 100%.Services: Shampoo & conditioning
