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January 2024 by Denise Slade
Me and my husband drove almost 5 hours from home, to attend the Orlando Magics, basketball game, for the weekend. 1st when me and my husband arrived there, I saw a purse I wanted. So I went and got a price check from 1 of the associates. So I decided to go back and choose between that and another purse. However, I had another older associate woman, watching me the whole time. I don't like people staring at me like I'm a thief, or being racist because I'm black. So she finally came and took my purse right out of my hand, and said she's going to go and look for me another style. 1st of all I never asked for assistance, or another style. 2nd she never came back. 3rd who takes an item you were looking to purchase. Very rude customer service. I have been a DKNY fan for years, and I'm afraid they're customer service has, just lost one. I will never shop here again or recommend anyone else here!!
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May 2023 by Camila Matute
The costumer service Jearianna gave us was above and beyond. Super thankful for her help!
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September 2021 by tula mukati
Melissa store manager and Naty best of the best !!! Thank you for all that you do for everyone!! Blessings
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June 2019 by Karen Stolle
Cheap shoes
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April 2019 by Angel Alicea
The staff don't really go above and beyond. And the other was more focus in security at the door. So y left to next store!!
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April 2019 by Chris Pearson
Nice shirts
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January 2019 by Anna King
Great merchandise selection and great discount
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January 2019 by Tracey Bloommfield
Great shop...
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November 2018 by Tiffany Marshall
Seriously bad customer service! My friends and I were there last night (black Friday 2018) shopping. My friend was looking to purchase joggers, sign said 50% off. Also there was another sign that said $34.99 where all the joggers were. We simply asked if the 50% would come off the price tag price (59.99) OR the $34.99. 2 of the workers (girls) said it would come off of the 34.99. Sounds like a great deal! We go to the register and that is not the case. We asked to speak to manager because it's mismarked, confusing and their own employees were giving out wrong information. The woman checking us out was one of the managers and she simply did not care. When we spoke to the other manager, about the situation and lady manager...he apologized for the inconvenience however he did try to excuse her behavior by saying it's Black Friday and it's just busy. NO SIR ! It's not my fault you work here and it's bust. That does NOT give your manager a pass to be RUDE!! I did not purchase anything and I can't say that I would go back there.
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November 2018 by Tanvi Gupta
There is always someone to help you even before you blink the eye. Really great customer service and so are the products.
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November 2018 by Floridian Tourist
Bags prices are high compared to same level bags
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November 2018 by fiona anderson
Guy who served me today was fantastic nothing was too much trouble for him.
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November 2017 by Seraphina Starborn
Worst customer service ever! There's these two guys who work there at night who are super pushy, arrogant, and confrontational. They also complain about folding clothes. If you're too lazy to fold clothes, why do you even work in retail??! They should be fired, and whoever hired them should be fired.
