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March 2024 by F riendly
I have not had a pizza in almost a year. I have been to this one before and it was good. I ordered the X-Large (16") Hand Tossed ExtravaganZZa. When I picked it up it was in two boxes. They had run out of the X Large boxes, OK no problem. I got home opened it, looked like it had been sitting there a week. I tried to pick up a slice and the outer crust was the only part that would come off the cardboard box. The rest of the crust was gooey. It was not stuck to the cardboard and after getting a spatula to flip it over it had been cooked but as if it was soaked in water before putting it in the box. Never have eaten pizza with a fork out of the box because I had to. If it was not so late and I was so far I would have driven it back and probably gone to jail. I did want to throw it back at them but that is not right so here I sit with mush in a box.
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February 2024 by Jasmaris Rodriguez Almodovar (Jas)
Messed up my order so badly. The pizza me and my boyfriend ordered was supposed to be all pepperoni and half onions but they put onions ALL OVER. I could not enjoy the delicious pizza because it was onion infected. My allergies could have acted up if I had not noticed. VERY VERY UPSET CUSTOMER!
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February 2024 by Alexander James
Employees deny restroom service
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February 2024 by logeshwari sudhakar
Very friendly staff and the pizza was quick when I ordered itVegetarian options: You can customize your veggie toppings
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February 2024 by D P
New management took over, won’t deliver to our area that they have been since they opened Thanks manager Pete, I will take my business elsewhere.
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January 2024 by Jasmaris Almodovar (Jas)
Messed up my order so badly. The pizza me and my boyfriend ordered was supposed to be all pepperoni and half onions but they put onions ALL OVER. I could not enjoy the delicious pizza because it was onion infected. My allergies could have acted up if I had not noticed. VERY VERY UPSEY CUSTOMER!
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January 2024 by Mahesh Babu Narra
Vegetarian options: Tried two handmade pan pizzas. ?
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December 2023 by Robin Carr
Pizza good. Chicken sandwich, ugh. One employeee, rude.
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October 2023 by julian sanchez
Ordered a whole combo deal. One pizza was semi burned and the other COMPLETELY BURNED. Called the store as soon as I got home to only be given the runaround on how to make up for my order, but nothing has been resolved yet. Been ordering here for years. Since I live close to it. Was given a lame excuse for the pizza being completely burned and with barely any cheese that they just got sold to new owners and this is why this happened, mind you I paid for the extra cheese and was given almost no cheese. Basically all sauce and burnt pies. I’m still waiting on the store manager to call me to correct their horror of food service, and yet no one has reached out to me. Definitely not ordering from here again. Going to stick to Pappa John’s. Will be reporting to the BBB for their lack of will to resolve my issue. After all, I paid in full for literally half of the whole combo meal and I paid online as I expected my issue to be resolved when I called and all that I was offered was: I will get your information to my manager and he will be reaching out to you tomorrow early as possible. I’m disappointed with this location. Will definitely spread the word so no one else would have to go through this experience.
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October 2023 by Danii L.
The food quality is usually decent, so I have no complaints about that, the issue really is with their delivery services. On multiple occasion I'd request a contactless delivery with the simple instructions of not ringing the doorbell. I have animals at home, so they get in a ruckus and start howling and waking everyone up when someone's does hit the Ring chime. I've made complaints on their delivery app and called their customer support number and the issue unfortunately still persists. This is the only Lake Nona Dominos location that does this, if they do not care enough to follow simple instructions respectfully to the customer then I really see no point from ordering from them again. Don't get me wrong, I love pizza as much as the next guy so I'd probably be going somewhere that has better quality either way, but at least to wherever I go they'd have the courtesy to respect the customers wishes.
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September 2023 by Darnell Z.
Walked in to Domino's at 11930 Narcossee Rd located in Walmart at 11:37am 10/1/23 to place an order there was a lady employee short in height with glasses behind the counter and asked are you picking up an order, I said no and she said you have to place your order online rudely as I was bothering her to place an order; there was nobody in here at all during this time. Just 2 people that were Walmart Employees. So I left and placed order online later and when I arrived to get my order at 12:15pm I see a Custoner ordering at the counter!!!! Are you kidding me!!!! I ask the lady employee why did she tell me that she said --- I was the only one here at that time!!! REALLY I hope this was not a Manager? I will NEVER go into this place again! Hire people who wants to work and embrace your Company's culture. I wonder how many other customers was told that during a shift I guess that's Margin loss for Domino's....Here is what the reply could of simply been! "Hello I will be with you in a moment currently I am the only one here at the moment but, if you have our Dominos App you can order it, if not I will be with you momentarily! Basic etiquette 101 --- Get it together! You know what the worst of it all is? The Employee thought they were right! SMH!!
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September 2023 by T C
It was pouring and my pizza was brought to my car without hesitation. Thanks.
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September 2023 by Chinatu Ejodamen
The pizza was very cheezy and delicious
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August 2023 by Salote
Thank you for the exceptional service , foods were delicious and delivery guy was professional.
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August 2023 by Salote Sundaram
Thank you for the exceptional service , foods were delicious and delivery guy was professional.
