-
March 2024 by Joseph Backer
Some of the worst service I’ve ever seen.
-
March 2024 by Doug Hirt
The reviews speak for themselves. The food can’t make up for the poor service. It was more than 15 minutes before we were greeted by our server. We immediately placed our order and avoided ordering any drinks because I didn’t want to prolong the next 15-20 minutes it would take for the waiter to come back. If you are just trying to kill time, this could be an okay stop. There’s too much potential here to not leave a review. If they figure out the service issues it would be a must-stop.
-
March 2024 by justfyhd
I got the Chicken Caesar salad and my chicken was raw. Told the server and manager and they still charged me full price for the salad. Waited 45 minutes for a check after we were done. Don't recommend going to this place, but hey the bowling is kinda fun
-
March 2024 by Ana Luisa Balbao
It took a while to be served. The food was just fine, prices a bit expensive for what they
-
March 2024 by
Kitchen performance were substandard. Manager responsibility to coordinate delays and issues with the waiters was substandard. Waiter performance was poor. Find somewhere else to eat.
-
March 2024 by Ashley Smith
On 3/2/2024 @ 8:30 pm me & my family came to eat at Drafts only because it’s at the Westgate resort we stayed at. When we first got seated we waited 15mins before even being approached by any server( this place was not busy at all) all the workers was just walking back & forth. A server finally approached us after 15 minutes to ask us what we wanted to drink. After we got our food & drinks the server didn’t come back to the table to ask us if we needed refills or anything. The customer service definitely sucks and the waitress seemed to not be happy about the job they have ! Also the black lady with the gold wig on lied to me about going to get the manager, she never told either one I asked for them. Three was on duty.
-
March 2024 by s Hull
Bartender would rather sit than serve.
-
March 2024 by Michael Stevenson
Price is higher simply due to being on the resort, but that was expected for the convenience.Lunch was fine; the food was decent and our server was friendly.Takeout for dinner was a wash. Everything we ordered was nearly flavorless. Our wings weren't made when the rest of our food came out, so we had to wait again for the wings to be cooked while the rest of our food got cold and soggy.We asked for extra crispy, but they were mushy and had such a miniscule amount of sauce I thought they were plain. We were given ranch to go with the celery (we asked for no ranch or blue cheese) and that was actually terrible.We've got a few days left here and will not be returning to eat here.
-
March 2024 by Brian Thielke
Managed to get 3 things wrong with a single order. It shouldn't take 2 hours to get the food AFTER being seated. This place would go under if there was competition next door. Quality of food is mediocre and kitchen was horrendously slowVegetarian options: Limited...Salads...Quesadilla
-
March 2024 by Chad Coleman
I ate here twice during a 4 day stay at the hotel/resort as this was the ONLY full service dining option on the property. I don’t know if it’s a staffing issue, but I experienced excessive wait times for food and drinks. The food itself was fine. Normal pub grub fare. I ordered the brisket platter but was told “it hasn’t been brought down yet” and had to make another selection. I’m not sure what that means, but ok. The place opened at 11:00 and I was there at 11:45. Seems like menus items should be available in the first hour of service. Staff were friendly but not seen often enough. As I sit here, I have ansked for a glass of water 3 X from 2 different staff and it’s not working out for me as I still don’t have water. Otherwise the place was clean and inviting. The service was truly my biggest issue
-
February 2024 by CharlesT
I dined at Drafts three times this week. The brisket, the ribs, and the pulled pork were all very well done. They don't have a hickory pit, but the food was well prepared and service was good on each occasion. Highly recommend!
-
February 2024 by young meech28
Slowest bartenders ever smh. Im still standing here. It's not even busy.
-
February 2024 by lauren stokes
Food was outstanding. I had the quesadilla and pretzel they are to die for.
-
February 2024 by Ron Klimoff
The food is pretty food but the service is soooo slow. No one really comes over without us having to get up and ask someone. So many great places around. We have eaten here twice. We won't eat here again.
-
February 2024 by James Bates
Horrible service! Coming here for the timeshare sales pitch. I must say if I would've came to this restaurant before the pitch, i would've definitely said no. Waitress was rude, didn't know or failed to listen to requests. Either way, it's unacceptable her attitude towards me. The food was mediocre at best. I had the full rack of bbq st Louise style ribs. They were far from juicy, they were on the dryer than hell side. The bbq sauce they used was a standard but it by the drum bbq sauce. Absolutely nothing original about this place. Nothing about drafts screams high end at all. Not even their old fashioned was made right. I watched the bartender put water in my old fashioned. DON'T COME HERE IF YOU LIKE YOUR FOOD DONE RIGHT! I personally won't ever be back here!
