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April 2024 by Gail H
I love DD but went thru drivethru about a month ago and homeless man was knocking on my passenger side window, begging for food or money..
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April 2024 by Dieter Unrath
This is my go to Dunkin on the way to MCO. I usually put a mobile order in on the way and it’s always been ready when I arrive. No issues and tastes good. Keep it up.
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March 2024 by Maria Cantres
Kid-friendliness: Very sweet to children. My grandchildren were very excited to see all the donuts ?
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March 2024 by Condominio Davinci
Whatch out if you visit this location. Specially after midnight. You could end paying over. You might NOT get everything you asked and paid for. And if you ever ask the guy about the content he will end up saying “I believe so”.
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March 2024 by Non Fos
Every time I come Andres greets me and ALWAYS delivers great customer service and I appreciate him :) and Frances is always sweet :) coffee is always made to my liking ?? definitely recommend anyone to come to this Dunkin. -
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March 2024 by marco sciocca
On multiple occasions I've ordered online and on multiple occasions they have come up short on my order items. When asking for a refund I have to go in person. Definitely never ordering from there again.
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February 2024 by Tricia Davolos
All Dunkin Donuts used to be open 24/7 and now they all close at 8 or 9pm. This store is open 24/7, that’s fantastic!
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February 2024 by Miguel Delgado
All the Dunkin’s on Semoran are terrible but this Dunkin is THE WORST. Since I moved here it’s been through 3 managers. Luz was THE BEST but after her trash. The STUPIDvisor Deziree is the MOST MISERABLE customer service worker I’ve ever met. She looks and treats us like her life stinks. She looks angry at all times and serves with an attitude that’s out of this world. MOST of the employees are incompetent and useless. I have given this place MANY opportunities. Deziree should NOT be employed here and if she stays she should be overnight where she doesn’t encounter anyone. Get RID of Deziree asap. She needs to work overnight stocking somewhere so no one deals with her MISERABLE self. If any of her relatives read this please give her a hug and love on her. She needs it. Andres has potential but he needs a little more help with accuracy and efficiency. The ONLY efficient worker there is the caramel/darker skinned gentleman who mainly works nights. The sweetest worker is the newer light skinned Spanish gentleman who works days. Please re-train these people and get rid of the miserable ones.
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February 2024 by Hören Laikyhermam
Specifically asked for decaf was given a caffeinated drink. I don’t survive on caffeine like majority Americans, so not used to it. Heart was racing, beating out of my chest, felt like I was dying. I haven’t slept in the past 42 hours. Circadian rhythm messed me up. I can’t be too upset although because they also messed up my order again by giving me a free donut. Waited about 7 minutes for her to open drive-thru window. I’m looking at the positive tho.
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February 2024 by Koty Moreno
I go to this location every day before work. I use the app so they have come to learn my name and greet me very warmly every day :) thank you Frances and Andres!!
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January 2024 by Bethanne Baer
I love dunking. Always sweet folks helping whether inside or at the drive-through. One of my favorite
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January 2024 by Yuly Bibiana Robles
The customer service is terrible, the person who prepares the coffees is rude, he almost threw my coffee on the counter and the iced coffee tastes like pure water. It's a shame, because the donuts are delicious. Worst experience ever, the guy who prepares the coffee is an arrogant.
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December 2023 by Kaylee K
Second time I've ordered here and they gave me milk with caramel and didn't add the coffee at all. Forgot my food as well. I was hoping the first time was just a busy morning but after today I'm done. Couldn't even get a full refund.
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November 2023 by Sultan Car Service
On the way to the airport, this dunkin' Donuts was open, and the crew working worked fast and were cool. They got my order right, and we're working with great attitudes. Great location. Keep up the good work. The kiosk slowed me down since I couldn't find the scanner, but one of the employees showed me how to use it. Thank you, dunkin
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November 2023 by Jessica Truitt
I went there earlier today and had a very rude and nasty employee(Deziree),working the drive through, I ordered a punkin Latte,with a extra shot of espresso,iced,I got up to the window,the attendent was on her phone. I payed in cash,and when she handed me my drink it wasn't what I ordered, I tried to get her attention,she ignored me and took a whole other order rang it in took her time,then I finally get my change back from her,I let her know my oder was wrong.and she tells me thats what I ordered with a attitude like it's my fault,maybe if she wasn't on her phone while talking my order she would have got it right. So she says fine,and then is telling another employee didn't you here her say Ice coffee. So at this point I ask her to refund my money, she giving me attitudes,and I told her that I come to this location all the time and that she had a very bad attitude. She didn't like what I had to say. I will be speaking with a manager in the morning about Deziree) employee # 194934.All I wanted was a simple drink,on my way to work,and she just made everything very unpleasant for no reason.