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February 2025 by Robert Rummell
Full ebike service and newly rebuilt motor with new brakes, all in just two days time. See ya again next winter, GREAT JOB!
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February 2025 by Leslie Fischer
Wonderful experience. The people were knowledgeable and very helpful. I like that they will service our new e-bikes for 3 months which includes parts and labor. They also give you a free tune up. This is over and above the regular warranty of one year parts only. We are enjoying our new Aipas e-bikes.
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February 2025 by Yaseen Squires
I had a flat on my electric bike serviced here twice and both times it was done in a timely manner. They even took the time to adjust my brakes for me, which I really appreciated. The staff, including the lady at the counter, were all friendly and helpful. Great service--I'd definitely recommend!
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February 2025 by T.J Bosh
This shop is an absolute scam—I wouldn’t recommend it to my worst enemy! They charged me $120 to fix my electric bike’s brakes, yet when I got it back, nothing was fixed—the brakes were still loose, and they completely ignored my request to replace the broken light. he brake screw adjuster was stripped and the cable was loose—completely unsafe! To make things worse, my bike felt ridden in, they adjusted my seat and handlebars without my permission, and it was covered in grease, ruining my clothes as I took it out of the car. They made me wait an extra three days beyond the original pickup date, and their customer service was beyond terrible—rude, dismissive, and completely unprofessional. I was overcharged, ignored, and disrespected. If you value your time, money, and sanity, stay far away from this place!
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February 2025 by Cathy
My husband and I were in the area and looking for an E bike. We came to the right place. Octavia and Isa could not have been more informative and nice!! Also the other gentlemen who worked there...cannot remember his name, maybe Norman? It has been a year since we were there and purchased our bike. When we got back to Ohio I only was able to ride it a couple of times, but it was great!!! I have had health issues and am hoping this spring I will be able to use it around our farm. I would absolutely tell anyone to go to Eccentric Cycle. They are so knowledgeable and great to work with. I know if I need anything we can reach out to them. They are like extended family now. You cannot go wrong coming here for repairs, bike accessories, or a new bike, scooter etc. They have it all! Did I say how great of people they are!! We were so lucky to find this place!
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February 2025 by Chad Best
Awesome service got a great deal on a awesome bike. They taught me everything I needed to know about the bike and made it very easy and pleasant experience. I'd recommend this place for any scooter or bike style your looking for i seen tons of options there just a really cool shop.
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January 2025 by Kevin
Honestly great service and quick
I took my electric scooter here to get it fixed
They replaced my brake handle and were able to quickly identify what was the failure after leaving my scooter i was surprised to get a call an hour later saying it was finished and ready to go
Thank you Mohammed for the great service
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January 2025 by Vicki Battle
I need a new brakes just really and there was a lineup bike exceed normally doesn’t do the same day but he’s fitting me in because I read my back every day and I’m scared to go down hills. I cannot thank them enough. Y’all are the best.
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January 2025 by Matthew Thomas
Very poorly ran shop with bad customer service. I took my bike in for a flat tire fix and new brakes. They returned it to me with grease all over the bike and it no longer running. When I told them it wasn't running, the mechanic replied to me "we don't ride them, it's not our fault". Weird, because it was running when I dropped it off. Then they proceed to tell me they'll look into but it's going to take awhile. I said ok and drove home. 15 Effing minutes later he calls me to come pick it up. Are you kidding me?! 15 minutes is not "awhile". I would have been happy to wait until the simple fix was made but no, he let's me drive all the way home. Each time I went to pick it up, something new was wrong with it. The final time, when I do finally get it home, I pull it out of the truck and go to put the kickstand down....surprise!!! My kickstand is stripped so badly that it will no longer support the bike. I called and this guy has the audacity to ask me to bring it in again. You can fool me once but I will never let this place touch any of my bikes again.
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January 2025 by Raymundo Lluberes
Both sales representative were amazing. Got me in and out on exactly what I was looking for. Couldn’t be any more happier with my purchase thank you guys so much
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December 2024 by Phillip Johnson
trustworthy, friendly, and reasonable. I've been a customer for 3 years. . The wonderful people at Eccentric Cycle would get 10 stars if I could.
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December 2024 by Maria Gabriela Quijada
Do not visit this store, bad service, attention is terrible. I visited this store to solve a problem with my electric scooters and it turns out that they lost the original charger and they burned the battery of the other scooter, I went to solve a problem and left with 4 problems from that store, they are rude and incidentally they charge 100 $ to check the equipment.
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December 2024 by Luke
Got my ebike fixed, they were helpful, friendly and got the job done :)
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November 2024 by Matt LeBaron
I brought my brand-new scooter in because my back disc brake was rubbing against the mechanism. Not only did they fix the issue, but they also set up my scooter for me without me even asking for it!
After I picked up my scooter, I took it on a test run and found out the front brake had a similar issue. Even though it was within an hour of closing, they agreed to repair the front brake same-day.
Huge thanks to all 3 of the employees! They were very nice and went above and beyond for me. I definitely recommend this place if you need a repair on your electric scooter🌟
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November 2024 by AmbionicA
I was having difficulties finding someone local to work on my Talaria XXX. Norman was AWESOME!!!. I asked and he walked me through each step he was taking so that I was able to maintain the bike on my own. Very happy to meet him. Very nice guy. I'm going to call them later today to inquire about installing a turn signal kit. Eccentric cycle earned my business. While there I witnessed the owner also assisting people he was a nice guy as well. From my first experience I would recommend them to anyone in town with an e-bike.
