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July 2023 by Sanaz B.
No thanks I'll just do my shopping online or buy directly from the brand. If you are planning to visit this store make sure you are dressed in logo & designer prints because they act like you don't exist otherwise. Go upstairs and the SAs treat you so much better and buy directly from the brand.
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July 2022 by Noel J.
Of course I love this store! They always have the name brands I want. The store is always clean and staff is super helpful except and I mean a BIG EXCEPT the shoe department lacks help. Most of them were on their phones, pretty much ignored me. I was trying to buy a new pair of Louboutins. Someone lost a sale today. I gave up after i was blantely ignored. I guess I didn't look rich enough lol and I say this cause after a while of waiting for help, when they saw a lady who looked affluent they immediately went to her and I just kinda smiled and politely went to a different store that helped me and I got my Louboutins!!
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June 2022 by Courtney G.
This is strictly for the fragrance staff- they're always ON TOP OF IT! I love that they're always ready to discuss niche fragrance, let us smell everything we want without rushing, treat us like royalty, and go the extra mile. We always return to these counters over others in the area for this reason!
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May 2022 by Ashley S.
I'm utterly disgusted. I came in with my husband and daughter to pick up two gowns for events coming up this weekend. We walked up to the dress section , we walked around for about 20 minutes with not one worker offering to help us. Two employees standing togeather by the escalater could not be bothered to help my mixed family but once an older white women came over they both jumped in to help her . Not until I said why won't anyone help us did one finally say anything to us. I felt unwanted at this store and I don't understand why .
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March 2022 by James R.
Need more staff! I had to walk around men's looking for help. You had, includin men's shoes, two people working. One was chatting about nothing to do with sales with some random guy and the other was swamped with five people surrounding her at checkout. Waiting ten minutes to even get a question answered feels like an hour. Finally another employee showed up - I had no idea she even worked there when I first saw her. I was finally able to buy six pairs of pants and two shirts. Stop making excuses about the labor market and fix your what I can only imagine is a crummy pay and benefits scheme. Everybody's part time, right? What a joke.
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January 2022 by Jessica P.
Nice store but wasn't what I was expecting. I thought it would be a little bit higher class than your typical department store but it wasn't. Didn't make a single purchase because everything was what I can find at my hometown Dillard's.