-
November 2023 by Don Casey
Nice facility. I had not washed my truck for quite a while so there was just a basic build up all over it. Upon entering the attendants are good at getting the obvious spots pre treated such as grill, hood and both sides of the windshield. Unfortunately like most all car washes I run my truck through it does not do a good job around the door handles, between bed and can and a very meh job on the wheels.Vacuums worked well and towels were available to wipe down the interior. They also have glass cleaner on almost every station.
-
November 2023 by Mister Owl
All these flashy signs for a lackluster car wash. Theres just not enough of the spinning brushes. Also there's no way to not have tire shine and it just gets all over your wheels and paint. Overall just not a great option for a car wash.Vacuum parking sucks theres no room for you to park and open your doors when it's busy.Strangely people seem to love this car wash but I have been to gas stations with better car washes.
-
November 2023 by brband1
My keys, wallet, phone and 1 year old baby were locked in my truck due to an error I made. As I was contemplating breaking the window, and with a sobbing infant staring me in the face, Javier approached. He quickly assured me he could help and returned with some tools to unlock the truck. With the help of Evelyn they quickly saved the day.As I’m sure they had all of the skills necessary to work at this car wash. What stuck me most was the display of soft skills. Intangible skills that are absent in so many local businesses. Javier and Evelyn demonstrated empathy and compassion, and through this act, they gained a lifetime customer.A potentially terrible day turned into a self deprecating story to my wife, and for that I am deeply grateful to Javier and Evelyn!
-
November 2023 by Steve Bell
I’ve been to this location a few times but I’m very disappointed that I have to do most of the cleaning after I’ve been through the car wash because their wash does not take off any of the bugs. It doesn’t even spray properly to get the soap off the vehicle I feel like I have to do more work going through it then just getting my car washed and driving off.
-
September 2023 by Joscelyn E.
I just moved to the area and was looking for a place to have my car washed. I just happened to see this particular one. So, I decided to try them out. I was never pleased with the service because my car never was quite clean. There was always dirt left on the car, especially the tires. Even though I was paying for the plan that included tire cleaning.Well, I have/ or had a monthly plan that allows you to get your car washed every day.Recently, on September 26th and 28th, I went there but they were closed.If I'm paying for a monthly service to use every day or how I choose, and I cannot use it, I would like a refund for the time I couldn't use the service. If the situation were reversed, they would want their money.I understand that sometimes businesses have to close temporarily for whatever reason but don't charge customers for a service that you are not providing.I emailed them and asked for compensation since I have been unable to use their service for over a week (I believe) because they told me that they don't plan to open back up until Sunday, October 1st.Initially, I was emailed and told that I would receive partial credit. Then I was emailed and told the manager is going to cancel my contract with them.WoW!! I'm glad I only wasted a couple of months with this car wash company that thinks it's okay to charge people for something they are not providing. And when a simple question is asked about this, you don't want to deal with the customer.No worries. I will take my money and my car else where...customer be ware!!!
-
September 2023 by Desiree H.
Manager's a total a******* I was totally inconvienced by this place. They really need to update their management here, horrible experience. I'm never coming back
-
September 2023 by Heather Trick
It’s a decent car wash. Gets the job done, but of course isn’t as detailed as a hand wash. I really like going there once and a while and having the opportunity to clean the inside of my car, too. Their vacuums are better than most and there’s usually space in the vacuum area where you don’t have to park next to someone.
-
September 2023 by Jo Glo
Ugh the vacuums are stressful. The spots aren't really wide enough to accommodate people opening the doors like at Mr carwash. When you back out day a prayer because you might hit something or someone yikes! I'm using this location because of convenience to downtown. If you don't get there early on Saturday or Sunday; you'll have a dirty car all weekend lol because it's a mad house.
-
September 2023 by Julien DeSantis
Only giving two stars because I was given a refund but the wash was easily a one star. My car was still filthy afterwards, the machine scrubber scratched my paint in a few places and I paid extra for the ceramic finish which probably just sealed all the uncleaned dirt onto my car. I legitimately feel like my car is worse off after bringing it there.Edit: switched to one star because the scratches were worse than I thought. I wish could leave negative stars. This legitimately ruined my day. People leaving 5 starts are completely delusional and have never received a decent car wash. It's hard to prove the scratches weren't already there, but here is a photo of my roof after the "wash"
-
September 2023 by Heather T.
It’s a decent car wash. Gets the job done, but of course isn’t as detailed as a hand wash. I really like going there once and a while and having the opportunity to clean the inside of my car, too. Their vacuums are better than most and there’s usually space in the vacuum area where you don’t have to park next to someone.
-
August 2023 by connie orellana
Great experience! They have a special M-F from 3-6 to have 3$ off any wash. I would say try to be first one there cause it does get full easily. But overall great experience.
-
June 2023 by Amber Gilmour
Love Joe’s! You get the best express car wash for your money. I’ve been to other places and my car never gets as clean as Joe’s. I appreciate the employees scrubbing down the windshield and my back window before I go through. I wish I lived closer, I would go every week. Come to Lake Mary Joes Carwash! ?
-
June 2023 by Uzi H.
I've never experienced such an amazing drive through car wash!!! I never leave reviews, but I literally came to this place 2 minutes before closing willing to accept being turned down at the door.. not only did they allow me to get my truck washed; I had just gotten back from driving in the dirt off road and tAbraham, Aron, and Ryan took the time to THOROUGHLY hand wash my car before even sending it into the car wash! I would give them 10 starts if I could !
-
May 2023 by Kyle R.
There is a new team member name John he is undoubtedly the best worker at the car wash due to his outstanding work ethic, attention to detail, and excellent customer service skills. He consistently arrives to work early, fully prepared for the day ahead, and is always willing to go above and beyond to ensure that his customers are satisfied with the service they receive. John takes careful note of each car's unique needs and utilizes his extensive knowledge of car detailing to provide the most thorough and effective cleaning possible. His friendly and approachable personality creates a welcoming atmosphere for customers, leaving them feeling impressed and eager to return. Overall, John's dedication and passion for his work make him an invaluable asset to the car wash team.
-
May 2023 by Brittany Baldridge
I didn't end up using their service. I pulled up to the kiosk with a coupon in the afternoon on a Tuesday so I could try them out. The coupon was for half off not to be combined with other offers including their early bird or Wednesday special. The coupon scanner on the kiosk had a note saying it wasn't working. I called for help and a man came and told me he would open the back entrance for me so I could drive around and use the other kiosk. I wasn't sure why he couldn't put in the discount manually but pulled around and waited in line. He was standing there helping people when I pulled up this time. He helped me select which wash I wanted. Then, he proceeds to tell me they are currently under happy hour so my coupon might not work. Now I'm wondering why he didn't tell me this before I waited in line again. So, I asked to leave instead due to the poor level of service.
