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March 2024 by Adrianna Lemon
Njeri is AMAAAAZZZZIIINNNNNGGGGG she really went above and beyond and I’m so glad I chose this location
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March 2024 by Stenther Bellevue
Njeri was a great help from the very beginning she showed me 4 units that was all nice and clean she even let me choose..wow!!..she was very professional and friendly.
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December 2023 by Jasmin Santiago
I had the pleasure of speaking with Ms. Jeri at Extra Space Storage. She was extremely helpful, knowledgeable, professional and personable. Amazing customer service from Ms. Jeri. The type of customer service that she provided is becoming extremely rare nowadays . So she is greatly appreciated! She gave me all the information and directions and everything went so smooth and easy. My unit was clean and there was even alittle welcome sign ? E.S.S is very lucky to have her as an employee. Many Thanks to you Ms. Jeri.
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December 2023 by Fred Matos
Very clean .very professional staff took care of me in a timely manner .I would recommend this place to all who need a storage unit
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December 2023 by Brandon Hicks
I absolutely love this facility the women there have been so kind and friendly and very helpful. When ever I need something done,changed, or fix there willing to help right on the spot with efficient speed and a level of customer service I haven't seen anywhere else. Thanks to Natalie for the great rate price and service you provided for me today I will definitely be referring your services to my family and friends.
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November 2023 by Jilmé Herbalistics
This location is great! Gustavo is very helpful and knowledgeable. He answered every question I had and was very patient with me. Best customer service I’ve had in a long time.
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November 2023 by Pooh Pooh
Each time I call or go into extra space storage on obt I'm always greeted with a big smile and a friendly conversation from Njeri. Njeri really Represents the company very well. We need more people like Njeri. I've being doing business with extra space storage for a few yrs now and I've never experienced excellent customer service like I've received from Njeri. Each time I walk into the office it's always very clean and smells good. Njeri really deserves a raise.Thank you,Njeri for your service and always willing to help. You're always very pleasant. I hope this does not goes unnoticed. Again I can't thank Njeri enough for always going over and beyond.⭐️⭐️⭐️⭐️⭐️Sincerely, C. Williams
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November 2023 by Jayline Small
Gustavo was amazing!!! He was such great help and was very professional. 10/10 highly recommend
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October 2023 by Jacko Dippers
I could not be happier with my service at Extra Space Storage located at 501 S Orange Blossom Trail, Orlando FL 32839 their service was quick & very trustworthy. Njeri was very professional . I had an issue with my lock/latch, Njeriwas very knowledgeable about my issue and any other potential issues before getting into it & was able to get my lock/latch fixed very quickly.I would trust her with any future repairs, issues and my valuables Njeri took care of my reservation for my unit, lock/latch & Looked for the best rates. She was very professional & fantastic from start to finish you did an excellent job Thank you Njeri. I appreciate your hard work!Highly recommend!
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August 2023 by Smiley Smilze
I love them because of there service njeri helped me with everything and I’m proud to be using u guys
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August 2023 by sky golston
Njeri Is A Top Fav Of Workers Here At my storage building Always Helpful When I Come In never misses a beat with me love her.
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August 2023 by La Chelle B.
A red lock was on my storage and I was only 3 days past due! I had access throught the gate and to get inside to get a cart. Jeri said I could get to my storage..I just caught up and made a payment and wasn't due until August the 15th..and today is only August the 18th! This is the second time they did not remove the red lock! The cab that brought me had the meter running..I am stuck with my belongings and my daughters..computers and in the dark! I am moving to Jacksonville Tuesday! I need to get my things in. I was going to make my $177 payment again Tuesday Payday. That red lock shouldn't had been on my storage being only 3 days late! Jeri said I could bring my things in..since I had full access eith my code..why is that red lock on my storage!. Service not responded.
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August 2023 by Ray Perez
I would really like to give this facility a two thumbs up and five stars. I spoke with Jeri on the phone and she was able to resolve my problem within a couple of hours. Every time I speak with Jeri whether it's on the phone or in person it's always a grand experience. Thank you again Jeri. Keep up the good work two thumbs up and five stars for you.
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July 2023 by Thomas B.
Have an excellent storage facility and is close to where I live ! Njeri is a outstanding Manager and gave me tremendous customer service! Edward 17 yr Army Veteran recommend this facility if you are in need!
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July 2023 by Brian Reny
3601Orange Blossom TrailVery nice climate controlled storage units. The manager Njeri is very informative and went thru every detail of the unit rental. A no stress pleasant experience.A advanced security system monitoring the entire building.I wouldRecommend to anyone needing a storage unit to check this place out. Great pricing.